Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
Refine
-
By rating
I used this app and i love its amazing features i honelty recommend that you get this app omg. So worth the money
We strive to make sure all our customers walk away saying "OMG so worth the money." It's the best part of our day getting to work with great businesses like you and we wish you nothing but the best in the future!
Cheers- Kelsey from Lucky Orange
Luckyorange is a game changing app, it helped to me monitor the rights and wrongs going on in my store and what could i improve. I could even chat with customers to fulfill their requirements. Kudos to luckyorange.
“Game-changing” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Kelsey from Lucky Orange
This is a great app! It helps a lot to notice some minor (or great) issues that affect conversions in our site.
This app is a must for new stores. I have been able to detect bugs that I would have otherwise missed.
Thank you so much for your review! Love to hear that you’ve been able to learn more about your visitors to optimize your store and get those bugs resolved before they could stop any sales. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!
Cheers - Jordan from Lucky Orange
Great app and show how customers move around in your online shop. It records automatically and also shows the location of potential customers.
Getting a front row seat to customers' behaviors while online is a feature we love too! Appreciate your review, great to hear from satisfied Lucky Orange customers.
Cheers- Bradley from Lucky Orange
This app is a game changer for social proof. Highly recommend, It def shows the customer interaction
Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our onboarding and technology. Thanks for this five-star review, and happy tracking!
Cheers - Jordan from Lucky Orange
I really like the insights this app provides. I will be using it to adjust my site according to the data I now have access to. Great customer service too! Bradley was helpful and super responsive.
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Bradley from Lucky Orange
Ich bin äußerst positiv überrascht, wie zügig mein Anliegen dank der Unterstützung von Jordan gelöst werden konnte. Herzlichen Dank dafür! Ich kann dies nur wärmstens empfehlen und werde sicherlich weiterhin auf diesen exzellenten Support zurückgreifen.
I am extremely pleasantly surprised at how quickly my issue was resolved with the help of Jordan's support. Thank you very much for that! I can wholeheartedly recommend this and will certainly continue to rely on this excellent support
Danke schön - Jordan from Lucky Orange
i can't use it, the app doesn't work and doesn't show me anything, only a white window..........................................................
Please accept my apologies for your experience! On the surface, it sounds like something that can be easily fixed, but our team would like to take a look at it. We have reached out several times to look into your issue further, but we haven’t been able to connect. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We want to make sure that you can now use Lucky Orange successfully!
Cheers - Bradley from Lucky Orange