Reviews (1,390)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

February 22, 2017

Amazing tool for optimizing your site. See where customers are struggling to improve user flow!

Gamergy
Canada
March 15, 2017

Really great for finding out exactly what your visitors are doing on your website! Amazing information!

Vancitybox
Canada
October 11, 2017

How amazing is it to view your visitors interact with your store? How incredible is it to make adjustments based on their visiting/shopping behaviour!? Super recommended App! This app is a MUST! Thank you! https://www.veganstraws.com

Veganstraws
Canada
August 3, 2017

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Okie Dokie Co
Canada
November 17, 2017

This app provides tremendous value. I don't know how you can operate a Shopify store without it. We use it all the time to see exactly what customers are doing and make changes to the site accordingly.

Quizrunners
Canada
August 27, 2018

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Boltrick
Canada
October 31, 2024

Amorica NYC
United States
5 months using the app
Lucky Orange LLC replied November 8, 2024

Thrilled that we've earned your five-star rating! We hope this means that visitor behavior has been just what you needed to optimize your website and drive more sales. Thanks for your rating, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

September 10, 2024

Nomi Skincare
United Kingdom
10 months using the app
Lucky Orange LLC replied September 12, 2024

We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.

Cheers - Justin from Lucky Orange

October 15, 2024

QRoses
Portugal
25 days using the app
Lucky Orange LLC replied October 21, 2024

We appreciate your rating and are thrilled that we earned your five stars! We hope this means that Lucky Orange has shown you firsthand how people are spending time on your website. With that insight, you can make data-inspired improvements that result in happier customers and more sales. Thanks again for your rating, and our team is here if you need anything!

Cheers - Justin from Lucky Orange

November 19, 2024

MISHO
United Kingdom
9 months using the app
Lucky Orange LLC replied November 22, 2024

We appreciate your rating! We hope this means that visitor behavior has been helpful in identifying ways to improve your sales. Thanks again, and we're here if you need any assistance!

Cheers - Bradley from Lucky Orange