Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

September 25, 2023

Lots of good data and analytics

BOLDR
United Kingdom
3 months using the app
Lucky Orange LLC replied September 27, 2023

Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Emilia from Lucky Orange

July 25, 2023

Nothing else like it ... It's like sitting next to your customer!

Emily, the support person, was outstanding and quite knowledgeable.

Skooterama
United States
8 months using the app
Lucky Orange LLC replied August 8, 2023

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

September 14, 2023

excelllent. Just the tool we were looking for

Antipodean Home
United States
5 months using the app
Lucky Orange LLC replied September 27, 2023

Excellent news indeed! We love to hear that Lucky Orange was just what you were looking for. When you can see what people are doing on your website, you can find ways to improve your customer experience and sales. Let us know if you need anything!

Cheers - Emilia from Lucky Orange

October 16, 2023

Great app showing daily visits and heatmap so that I can identify what is wrong on my page.

Zumra Jewels
United Kingdom
7 days using the app
Lucky Orange LLC replied October 19, 2023

Thank you so much for your kind review! We're thrilled to hear that our app has been helpful in identifying areas for improvement on your page. It's great to know that the daily visits feature and heatmap have been valuable tools for you. Thanks again for your review, and we're here to assist you with any further needs you may have. Thanks again!

January 3, 2024

Nutze es seit 12Std und bin jetzt schon begeistert! Danke

PALUMA
Switzerland
About 1 month using the app
Lucky Orange LLC replied January 4, 2024

Vielen dank! - Bradley from Lucky Orange

June 28, 2023

I've only used it for a few days and already I'm mad at myself for not installing sooner. Great data so far and I'm excited to learn what more it can do. Super easy and quick to install.

A to Z Adventure Gear
United States
3 days using the app
Lucky Orange LLC replied June 30, 2023

We're glad to hear that you're already experiencing the benefits of using Lucky Orange, even within just a few days of installation! It's great to know that you're finding the data valuable and that the tool is easy and quick to install. We're excited to continue supporting you and helping you explore the full potential of Lucky Orange. If you have any questions or need assistance along the way, our team is here to help. Thank you for choosing us, and we look forward to assisting you further.

Cheers - Emilia from Lucky Orange

August 10, 2023

I'm not rating the app, I'm rating the help Emilia got me when I had problems connecting my email. Thanks to her, I'll be able to use the features.

Naughty Ever After
United States
24 days using the app
Lucky Orange LLC replied August 25, 2023

Emilia here! Thank you so much for this rave review! We love to impress our users with our technology and support. My team and I are here should you need anything! Happy tracking!

Cheers- Emilia from Lucky Orange

May 23, 2023

Fast service from Justin in setting up the announcement feature. Brilliant app with great customer service!

Matchday Mystery
United Kingdom
4 months using the app
Lucky Orange LLC replied June 2, 2023

Justin here! Glad to have helped with the announcement feature - we love impressing our customers with our technology and customer service. Thanks for youre review!

Cheers - Justin from Lucky Orange

November 2, 2023

great app. easy to use

Passionate Temptation
United States
4 months using the app
Lucky Orange LLC replied November 10, 2023

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review! I’m here if you have any questions.

Cheer - Bradley from Lucky Orange

August 29, 2023

Easy install. In a few minutes you can see recordings already. With Shopify and GA4 events directly visible. Good app.

BezigeBijtjes
Netherlands
5 days using the app
Lucky Orange LLC replied September 27, 2023

Combining Lucky Orange with Shopify and GA4 is an impressive trio with incredible potential. Are you using our GA4 integration as well? If so, you can pass events from GA4 into Lucky Orange and from Lucky Orange into GA4. You'll love it! If you need any assistance, we're always here! Thanks for leaving us this review, and happy tracking.

Cheers - Bradley from Lucky Orange