Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

October 10, 2023

Great customer service for app

Market Maeva
United States
3 months using the app
Lucky Orange LLC replied October 16, 2023

Thanks for your review! We're thrilled to be able to impress you with our customer service and app. Happy tracking!

Cheers - Emilia from Lucky Orange

September 21, 2023

Awesome app, simply perfect for my needs.

AIShirts
Canada
3 days using the app
Lucky Orange LLC replied September 27, 2023

Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!

Cheers - Emilia from Lucky Orange

July 6, 2023

Lucky Orange gives more insight on user behavior that leads to relevant changes. It makes it clear where a shopper is sticking and can see indecision almost in real-time.

PairingProvisions
United States
About 23 hours using the app
Lucky Orange LLC replied July 6, 2023

Thank you for your review! We're thrilled to hear that Lucky Orange provides valuable insight into user behavior, helping you identify areas where shoppers are sticking and detecting indecision in real-time. It's fantastic that our tool is aiding you in making relevant changes to optimize your website. Happy tracking!

Cheers - Bradley from Lucky Orange

May 30, 2023

I had the pleasure of experiencing the extraordinary capabilities of this powerful tool, and I must say, it exceeded all my expectations. From the moment I started using it, I was captivated by its exceptional performance and versatility.

Zayton-Oriental
Poland
4 days using the app
Lucky Orange LLC replied June 2, 2023

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. We love to hear that Lucky Orange has captivated you with our feautres and behavior that it uncovered. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Kelsey from Lucky Orange

May 5, 2023

Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.

Portofino Dry Gin
Italy
3 days using the app
Lucky Orange LLC replied May 11, 2023

We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you.

Cheers - Emilia from Lucky Orange

September 1, 2023

One word. Amazing app

FitDreamLand
United States
8 months using the app
Lucky Orange LLC replied September 27, 2023

Two words: THANK YOU! We appreciate your review, and we are grateful for sharing that Lucky Orange love. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again, and we're here if you need any assistance!

Cheers - Emilia from Lucky Orange

May 31, 2023

Thanks to Emily for explaining everything. Very usefull app to give you insights on what customer do and how they act on your website.

Annamiller
Netherlands
3 days using the app
Lucky Orange LLC replied June 2, 2023

Emily here! We're thrilled you found our app useful for gaining insights into your customers' website behavior. Always here to assist!

Cheers - Emily from Lucky Orange

December 28, 2023

わかりやすい

Sodachi歯科
Japan
2 days using the app
Lucky Orange LLC replied January 3, 2024

ありがとう! - Emilia from Lucky Orange

September 12, 2023

Application with a fairly functional interface

LETERNEL
Belgium
8 months using the app
Lucky Orange LLC replied September 27, 2023

Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!

Cheers - Emilia from Lucky Orange

August 24, 2023

Great app to capture customers' reviews and the support team has been fantastic and so accommodating! Highly recommended!

Luna Beauty Supplies
Australia
10 days using the app
Lucky Orange LLC replied August 25, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange