Reviews (1,390)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

December 5, 2023

Great tool for tracking user behaviour, super fast and intuitive, thank you @Lucky Orange

Zenydra
France
3 months using the app
Lucky Orange LLC replied December 15, 2023

Thank you, @Zenydra! We appreciate your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

March 19, 2024

With the intuitive interface and powerful features of this app, we've gained invaluable insights into user behavior and site performance. From heatmaps to live visitor recordings, this app offers everything we need to optimize conversions and enhance the overall shopping experience. Highly recommended.

Mitchell Brands Europe
Ireland
6 days using the app
Lucky Orange LLC replied March 20, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

March 27, 2024

This is one of the best apps I use. It helps me a lot in my store!

sagoara
Bulgaria
12 days using the app
Lucky Orange LLC replied March 30, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Visitor behavior sheds so much light into the customer experience, and we can't wait to see how you use it to grow your business. Thank you for this five-star review, and we’re here if you need anything else!

Cheers - Emilia from Lucky Orange

May 8, 2024

I love how it tracks.

Life by 41
United States
3 months using the app
Lucky Orange LLC replied May 10, 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

March 18, 2024

Emilia was on-time, explained everything clearly, asked if I had further questions before she moved on and was patient and kind.

Bebe Fine Baby Clothing and Accessories
United States
About 2 months using the app
Lucky Orange LLC replied March 19, 2024

Thanks for such kind words! I love to spend time with our users to make sure they get the most out of their Lucky Orange. I can't wait to see how visitor behavior helps you grow your website! Thanks again, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

December 26, 2023

Amazing, just a must have tool for understanding how behave your customers.

CoolBoutique
Switzerland
About 2 months using the app
Lucky Orange LLC replied December 31, 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

May 9, 2024

Great Products and, and 10/10 for the custommer service !!

industrialautomationparts.com
Canada
4 months using the app
Lucky Orange LLC replied May 13, 2024

These are words we love to hear! We aim to impress our users with our technology and support, and it sounds like we were able to accomplish that! Can't wait to see how visitor behavior insights help you grow your website. Thanks for your review, and we're here if you need anything!

Cheers - Justin from Lucky Orange

December 9, 2023

What drew me to the app was the heat map technology but I quickly fell in love with all the other tools like surveys, announcements, and events. I definitely recommend this app if you're trying to figure out what does and doesn't work in your e-commerce site.

Grateful Skate Shop
United States
7 days using the app
Lucky Orange LLC replied December 15, 2023

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

December 4, 2023

I’m into it! Gives a lot of otherwise unknowable insights into customer behavior.

MR EATWELL
United States
4 months using the app
Lucky Orange LLC replied December 5, 2023

Thank you for sharing the Lucky Orange love! We're thrilled to hear that you found our insights valuable. Understanding visitor behavior is key to success, and we're glad we could provide you with that front row seat to their interactions. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again, and happy tracking!

Cheers - Emilia from Lucky Orange

April 22, 2024

We just launched a new website, and Lucky was sooo helpful in getting key analytics to set us up for success!

Medix 5.5
United States
6 days using the app
Lucky Orange LLC replied April 23, 2024

Good luck on your new website! Of course, you already have luck on your side when you have Lucky Orange! You have all of the visitor behavior at your fingertips to watch what your visitors are really doing and experiencing. We can't wait to see your store grow, and our team is cheering you on! Thanks for your review, and we're here if you need anything!

Cheers - Justin from Lucky Orange