Lucky Orange Heatmaps & Replay , 1,166 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
Refine
-
By rating
gostei muito mudo meu jogo com esse programa
Obrigado pelo seu feedback! Estamos felizes em ouvir que o Lucky Orange fez a diferença para você. Estamos aqui para ajudar sempre que precisar!
Cheers - Bradley from Lucky Orange
great custoemr service and very good functions
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Emilia from Lucky Orange
Extremely helpful app to monitor customer's interaction. Especially beneficial for new sites as mine. Excellent support on hand.
Thanks for your review! We're excited to hear that Lucky Orange has been especially beneficial for your new site. Providing effective support, especially for newly launched businesses, is a crucial part of our mission. Happy tracking!
Cheers - Jordan
top app
Love to hear our users describe us as "top app!" We strive to make it easy to see what your visitors experience on your Shopify store, and with a review like this, it sounds like we've been able to impress you! Thanks for your review, and we're here if you need anything.
Cheers - Bradley from Lucky Orange
Top App um die Kundenjourneys wirklich zu verstehen und nachvollziehen zu können. Auch die Heatmaps helfen uns sehr in der Entwicklung. Tolle Performance, sehr empfehlenswert.
Danke schön! - Emilia from Lucky Orange
It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though
I have been using this app since 2015 on my first website, My Wedding Decor. In 2018 I merged that with My Event Decor. Three weeks ago I launched My House Decor. We had some bugs getting the second site to work at all, and then simultaneously and once it did, there was a short period when My Event Decor's Lucky Orange app was cancelled. I was very frustrated but Bradley came to the rescue, reinstalled it and actually made my life so much easier allowing me to toggle between the two sites on one dashboard. They really do care about your business and there really isn't anything out there that offers live customer tracking so you can see what page/s customers are on which makes live chat so much easier as you can anticipate their questions and make instant sales. I also like seeing, in real time, what pages newsletter subscribers click on. Lastly, seeing what sources customers come from - facebook, Bing, Pinterest, Google Shopping - and their locations, has proved invaluable as well. I'd definitely recommend Lucky Orange.
We are always here to help and are so glad we were able to solve your issue. Again, thank you so much for your business over all these years. We’re thrilled to be a part of your journey! Having your live chat, website statistics and visitor behavior in one place helps you make the best decisions for your business. Thank you for your review and recommendation, and please don’t hesitate to let us know if there’s anything else we can do for you. Happy tracking!
Cheers - Bradley from Lucky Orange
Great product, Luck Orange really helps me to understand how visitors interact with our shop.
Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.
Does everything it says it will. great app
The best app ever on shopify! This is a revolution in helping us with our website
The customer care is absolutely great and so quick.... a must have for all new eshops!