Reviews (1,390)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

March 21, 2024

So far they've been super helpful with setup and the app works great!

Supercrush
Canada
1 day using the app
Lucky Orange LLC replied March 22, 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Emilia from Lucky Orange

March 19, 2024

Exellent must have app!!!

4happyhome
United Kingdom
About 2 months using the app
Lucky Orange LLC replied March 22, 2024

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

March 28, 2024

This is the best app for monitoring I've used until now

Alchemy The Label
Romania
2 days using the app
Lucky Orange LLC replied March 30, 2024

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love!

Cheers - Emilia from Lucky Orange

April 4, 2024

Super útil. Tenho acesso a dados que não conseguiria ter em nenhuma outra aplicação. Posso criar perfis de clientes e rever todos os passos no site.
Ótimo.
Recomendo a todos os profissionais.

Unibuto
Portugal
23 days using the app
Lucky Orange LLC replied April 8, 2024

Obrigado - Emilia from Lucky Orange

Edited April 4, 2024

Really good app, very valuable to analyse customer journey.

KAKI Cosmetics
Brazil
19 days using the app
Lucky Orange LLC replied March 22, 2024

Obrigado!

- Emilia from Lucky Orange

June 17, 2024

Otima experiencia

Awadan
Ireland
About 1 month using the app
Lucky Orange LLC replied June 21, 2024

Obrigado!

- Emilia da Lucky Orange

January 4, 2024

All good!

KAYNWAY
Germany
8 months using the app
Lucky Orange LLC replied January 9, 2024

Thank you for your review! Accessing what your visitors and customers do on your Shopify store is so rewarding. Happy tracking, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

December 3, 2023

great app and pretty easy to use

Rebuild Love
United Kingdom
18 days using the app
Lucky Orange LLC replied December 4, 2023

Thanks for taking the time to leave a review. Love to hear that Lucky Orange has been easy to use and helpful as you improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

February 19, 2024

Great app so far and it is very intuitive!

CALLIXE
United States
5 days using the app
Lucky Orange LLC replied February 23, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

January 27, 2024

Amazing job guys! Exactly what I was looking for. I needed to test my landing pages and see where the gaps were.

Einkpads
United States
About 3 hours using the app
Lucky Orange LLC replied January 31, 2024

We're delighted to hear that Lucky Orange helped you improve your website's performance! Understanding visitor behavior is crucial for optimizing your Shopify store and landing pages, and we're glad to hear that Lucky Orange could assist you in achieving your goals. Thank you for this review, and let us know if you need anything!

Cheers - Kelsey from Lucky Orange