Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Really like this app - amazing way to visualise user journeys and optimise as you go. Great support too.
Thank you for the five-star review! We strive to provide all of our customers with a great product and great support. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!
Thank you for the five-star review! Glad we were able to get your question answered. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Emilia Smith was really helpful and explained to me in detail what i needed to know. She was very helpful in showing me different features and options how to easily use Lucky Orange and how to improve the analytics. For now things are a bit clearer thanks to her.
Thank you so much for your five-star review! We really appreciate your kind words and are proud of our team. If there is anything else we can do to help, please don’t hesitate to get in touch - we are happy to assist with anything!
Cheers - Bradley from Lucky Orange
It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though
This app is incredible! I can see my customer on my screen and analyze his behavior. This is space! :)
5 STARS!!!
Love to hear that you think Lucky Orange is "incredible"! Using Session Recordings to understand visitor behavior on your site can be a game-changer for website optimization. We're here if you need anything!
Cheers - Bradley from Lucky Orange
love this app. I would highly recommend it for store owners to keep track of their visitors. you won't be disappointed.
must try their free trail
Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for your review, and we’re always here should you need anything!
Cheers - Bradley from Lucky Orange
Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.
These are words we love to hear! There’s nothing like seeing exactly what people are experiencing on your site to help you make improvements. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange
This is a great app. So far the experience has been great. Customer service is responsive. Definitely recommend!
We’re so glad that we were able to impress you with our technology and customer support. Thanks for your review and passed along your review to my colleague Justin to share your kind words. Don't hesitate to reach out with any questions. Happy tracking!
Cheers - Emilia from Lucky Orange
Great product, Luck Orange really helps me to understand how visitors interact with our shop.
Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.
Does everything it says it will. great app