Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Great App! Does a great job, would highly recommend it for new businesses that are wanting to learn their customer's reactions.
Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
So far so good. I was able to use the live view the other day to help a customer who was having an issue checking out. Overall it has been great to use. Excited to look at the data.
Engaging with your customers in real time is one sure fire way to avoid cart abandonment at checkout. Meeting them where they are at, when they are having a problem is invaluable to their experience and ultimately increases your customers' likelihood to convert. Don't hesitate to reach out should we be able to assist you any further!
Cheers- Kelsey from Lucky Orange
I ran a Shopify for 2 years without using Lucky Orange and now that I have started to use it, it's one of those 'must-haves' that I wish someone had told me to use when I first started in Ecom. We now have a new Shopify, and the data that it's giving us about our (new) visitors, is simply fantastic. It is allowing us to see what are visitors are doing, not what we THINK they are doing. Great App.
We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you!
Cheers - Bradley from Lucky Orange
simples e fácil de usar, consegue passar bem o comportamento dos clientes e assim ajustar a estratégia de venda.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Extremely helpful onboarding experience which is has proved much needed as there is so many great features in this app
Thank you for your wonderful review! We're thrilled to hear that you found our onboarding experience extremely helpful. We understand that our app has many great features, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!
Cheers - Jordan from Lucky Orange
Love this App, I use it on all my funnels and now my Shopify, Danny from support was available to help me set every thing in no time, If you run paid traffic u MUST see whats going on with your customers and this app will help you improve conversions, highly recommended
If you don't know what your customer are doing on your site, you lost your sale. With lucky orange, we can now understand our customer to drive them lower to the sale funnel. Must have app!
This app is great! Seeing what visitors are doing has helped maximise our conversion rate.
We think our users are great too! Thanks for sharing the Lucky Orange love. We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business.
Cheers - Justin from Lucky Orange
I am very happy with this app. Not only it helps me understand and learn from the customer's behaviors, and so correct mistakes, but their support is amazing. Bradley was great, after sending instructions to complete what I was looking for, and I said that it was a little over my tech knowledge he offered to do it for me, and completed it in less than 5 minutes. Amazing!
This app is seriously brilliant! When I first stumbled upon this app I wasnt expecting results like this. I just wanted an app which would give me a better heatmap recording so I can track my customer activity better. What blowed me away is the fact that apart from the usual heatmap data Lucky Orange provided me with customer browsing activity in a video format! Which means when I open my Lucky Orange dashboard I get to see every single detail of the previous days customer activity. In fact I get to see a video recording of what the customer did, where he clicked/touched and how he scrolled. Its magic ! Its way better than heatmaps, because analyzing the video and seeing how fast the customer scrolls through your product page and by observing where he slows down we get a perfect idea of whether the customer is interested or not. And by assimilating that data we can further finetune our product page and wherby improve our conversation rate. In short, I have become a huge fan of Lucky Orange. The video recording feature is seriously brilliant!
Abracadabra! It may feel like magic, but those session recordings provide so much incredible insight into visitor behavior as you have seen. That combined with heatmaps, the dashboard and other Lucky Orange features give you a better picture of what your visitors are really doing and experiencing on your website. I’m so glad we’ve been able to impress you with our technology! Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan M.