Lucky Orange Heatmaps & Replay , 1,158 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.
Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Amazed by the technology within this app, it allows me to reach out to customers directly whe they're on my website as well as view previous sessions of visitors to see where/why they left. It's a shame the app doesn't work on mobile so therefore need to be by my laptop all day to get the full benefit, but I'm told this will be coming soon
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
導入必須の神アプリです。
レコーディング機能、リアルタイム分析、ヒートマップ機能が付いて月額10ドルから利用できるアプリを他に見たことがありません。
強いて言えばPV数によってプランが変わるのでアクセス数が多いストアは料金が上がりますが、採算が合わないということはないでしょう。
分析するための専門スタッフまたは外部パートナーがいればなお良いと思います。頻繁に利用しています。
Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
ありがとう - Bradley from Lucky Orange
Great app with amazing insights - it's like I can get inside my customer's head!
very useful app for understanding customer thought process on the site. totally recommend it for new sites as well as established businesses.
Wow! A++ thank so much for this app! Lucky Orange is Amazing! I'm amazed at how fluid and seamless this app is. I love to see the valuable insight from the recorded videos of customers. I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!
From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!
Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously!
Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.
I’m so glad we were able to connect and solve these issues quickly! My team and I are always here to help our customers be as successful as possible, both now and in the future. We’re excited to see how using Lucky Orange insights to learn more about your website visitors will help you create an exceptional online experience. As always, we’re here should you need anything!
Cheers - Bradley from Lucky Orange
TOTALLY AWESOME APP!! I absolutely LOVE this app. View videos of your site users visits to your page, get customized reports, see where your traffic originates from and literally TONS of other useful features makes this app a must have for any serious seller. Try it, you won't know how you ever survived without it
Useful insights and helpful staff! We're switching away from Shopify but will be using Lucky Orange on our next site.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business whether you’re on Shopify or not. Don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Justin from Lucky Orange
This app is amazing !!!! I've only had it 48 hours and have gained so much insight into where my customers are coming from and what they're searching for. It does everything it says it does.
“This app is amazing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything!
Cheers - Jordan from Lucky Orange