Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
Refine
-
By rating
Lucky Orange for Shopify is a game-changer for online business analytics. Its user-friendly interface seamlessly integrates with Shopify, offering a comprehensive suite of tools that elevates customer interaction and site optimization. The real-time analytics and heatmaps are incredibly insightful, providing a clear understanding of customer behavior and engagement. I especially appreciate the session recording feature, which allows me to see exactly how customers navigate my site. Special Thanks to Jordan for your help and Tips
“Game-changing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Jordan from Lucky Orange
Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Emilia from Lucky Orange
Fascinating insights! Was super easy to implement and intuitive to use. We've already implemented a few design updates that reflect user behaviours we uncovered!
These are words we love to hear! We made Lucky Orange to be easy to integrate and easy to use. When you can see exactly how people move across your store and what they engage with (or not), you can make those changes that have a huge impact on their experience and your conversion rate. It's a win/win! Thanks for your review, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Very useful app, it really helped me improve my store
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
Lucky Orange provides me with valuable insights on customer activities which are so important for making ongoing product and marketing decisions.
It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange
Invaluable tool to understand customer behaviour.
We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Great App. It really helped me to track my customer, so that can improve my Website!
Vielen dank! Thrilled that Lucky Orange has provided you with the tools to track and understand what your visitors experience. Visitor behavior is such an incredible way of understanding exactly what they did and what conversion barriers they experienced. Thank you for sharing the Lucky Orange, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
We just launched a new website, and Lucky was sooo helpful in getting key analytics to set us up for success!
Good luck on your new website! Of course, you already have luck on your side when you have Lucky Orange! You have all of the visitor behavior at your fingertips to watch what your visitors are really doing and experiencing. We can't wait to see your store grow, and our team is cheering you on! Thanks for your review, and we're here if you need anything!
Cheers - Justin from Lucky Orange
so far its been a great experience. a couple of minor issues, but they are resolved by using chrome. its been a great tool into insight into customer behavior
We're so glad we could resolve your issues! We strive to impress all of our users with exceptional technology, onboarding and support. We're always happy to help! Thanks for your review, and reach out should you need anything else!
Cheers - Justin from Lucky Orange
Great insight into customer behavior.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange