Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Great App, I couldn't recommend more. Incredibly useful for analysing website performance and making the required changes.
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Jordan M. from Lucky Orange
It is really incredible what kind of analysis it does create. Very detailed information about why your product site is effective or ineffective and opens up the chances to increase conversion rates. I recommend using it honestly for more detailed info about website viewers.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Justin from Lucky Orange
Great app. We use it for a few of our companies to record sessions and make improvements to CRO/UI/UX! Along with this their customer service has been incredible working with us during the COVID-19 Crisis, and extremely responsive. We recommend 100%.
The ability to make a positive impact across many areas of a website with one tool can help alleviate some major pain points for website owners. We are happy to hear you have been able to scale Lucky Orange across your businesses and look forward to continuing to work with you!
Cheers- Justin from Lucky Orange
Lucky orange is a great recording tool to see what your visitors are doing when they come to your site. It greatly helps your design and CRO. Than you!
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. When you get that front row to what your visitors do on your website, you eliminate any guessing or assumptions. Thank YOU for your review, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Lucky Orange is amazing! I tried another app, Hindsight, and Lucky Orange is far superior in terms of functionality and data. LO's customer service is also amazing. They offer an intro 1:1 consulting and it is SO HELPFUL to understand what the tool is capable of right off the bat, so you're not wasting too much time catching up/pieces things together. I feel very supported by the LO team and highly recommend them.
This on of the best Apps for your Shopify store and their support team is second to none,very fast to help with any problem you may have. I would give more stars if I could.
Absolutely amazing app. Been using it for a couple of weeks now and I have to say it's worth every penny I spent into it. Let's you know how to optimize your site, product page - helps with conversions which is the absolute most important thing about a site. Huge props!
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Jordan from Lucky Orange
I used this app to see heatmaps, it works well, while it'd be great if it can extend the free trial to larger views since we're a new shop and not have a lot of budgets to afford paid apps.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several options to extend your trial, so please let me know if you would like more information or have any questions. Happy tracking!
Cheers - Jordan from Lucky Orange
Very useful app to track your purchases and website visitors. Amazing tool. Love it. Customer support is very good
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
Very useful app to see what is happening "on the other side of the screen". And very kind and professional support. Thanks Justin!
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Justin from Lucky Orange