Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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I am very happy with this app. Not only it helps me understand and learn from the customer's behaviors, and so correct mistakes, but their support is amazing. Bradley was great, after sending instructions to complete what I was looking for, and I said that it was a little over my tech knowledge he offered to do it for me, and completed it in less than 5 minutes. Amazing!
This app is seriously brilliant! When I first stumbled upon this app I wasnt expecting results like this. I just wanted an app which would give me a better heatmap recording so I can track my customer activity better. What blowed me away is the fact that apart from the usual heatmap data Lucky Orange provided me with customer browsing activity in a video format! Which means when I open my Lucky Orange dashboard I get to see every single detail of the previous days customer activity. In fact I get to see a video recording of what the customer did, where he clicked/touched and how he scrolled. Its magic ! Its way better than heatmaps, because analyzing the video and seeing how fast the customer scrolls through your product page and by observing where he slows down we get a perfect idea of whether the customer is interested or not. And by assimilating that data we can further finetune our product page and wherby improve our conversation rate. In short, I have become a huge fan of Lucky Orange. The video recording feature is seriously brilliant!
Abracadabra! It may feel like magic, but those session recordings provide so much incredible insight into visitor behavior as you have seen. That combined with heatmaps, the dashboard and other Lucky Orange features give you a better picture of what your visitors are really doing and experiencing on your website. I’m so glad we’ve been able to impress you with our technology! Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan M.
AMAZING! Lucky Orange is the BEST app on Shopify. The technology in this app is unparalleled and the features in this in-browser app could easily be in a program that costs 1000$ or a professional agency to install. All the value you get from this app is INSANE for the amount of money you pay (10$ a month). I would happily pay 30$ a month for this app and not bat an eye! The fact that it's only 10$ is absolute steal making this the best app on the market.
Indispensable UX data down to live tracking and recordings with ip addresses for any customers, organizable by tons of different parameters. A UX researcher's dream.
Not only that, they give you a free consultation call where they walk you through all the features of the platform and make sure you're getting the most use out of it as possible. The technology is insane and the customer service is impressive
Lucky Orange is one of the super rare gems that you have to jump on when you find it!
All I can is WOW! “Best app” and “UX researcher’s dream” are phrases we love to hear from our customers! Thank you for this amazing review. We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please reach out should you need anything!
Cheers - Justin from Lucky Orange
Just amazing! it helps a lot to analyse the audience behaviour. Thanks Lucky orange app and their customers support team is just awesome
We strive to make sure all our customers walk away saying, “just amazing!” Being able to see and understand your customers’ online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
he is very good and I would recommend him he helped me set up lucky orange thanks I would let other people work with him
Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan M.
Im very happy with this app and i would to continue for longtime . As will grow my bussiness faster than doing on my own.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!
Cheers - Bradley from Lucky Orange
Absolutely amazing app and also a must-have tool for a better understanding of customer's behavior on your store, especially when you beginning. It helps me a lot to see where's the bottleneck of my website funnel is, we do recommend it!
Thanks so much for your review! We’re thrilled that you were able to get a front row experience to see how your customers use your website to find those bottlenecks and pain points. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.
Cheers - Bradley from Lucky Orange
Top App um die Kundenjourneys wirklich zu verstehen und nachvollziehen zu können. Auch die Heatmaps helfen uns sehr in der Entwicklung. Tolle Performance, sehr empfehlenswert.
Danke schön! - Emilia from Lucky Orange
Coming from the land of traditional analytics and WordPress, I have to say that I am blown away with what Lucky Orang can do for such an affordable price. Within the first two days of my trial I was able to block bot traffic by IP address and I saw no slow down on my site whatsoever. I'm really looking forward to adding my other sites and seeing how I can improve my designs to get more conversions.
Thank you for your review and such kind words! Identifying bot traffic and then blocking them by IP address is such a valuable asset in addition to seeing what your visitors/customers are doing and experiencing. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review!
Cheers - Jordan from Lucky Orange
I'm day 12 into my trial and have been really impressed with this app. Really intuitive and gives me all the information I need in terms of site visitors, abandoned carts etc. Perfect for anyone looking for something to help with conversion and the data around it. Highly recommend
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Jordan from Lucky Orange