Lucky Orange Heatmaps & Replay , 1,157 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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Great app i use it on all my stores, great support team highly recommended :)
Great App.
Staff was very helpful getting it setup!
This app is great to see how people are using your site, verifying where they are coming from and if it is a bot or an actual user. Would highly recommend it. We find it really useful to optimize our site and see where people get held up.
These are words we love to hear! I’m glad that Lucky Orange is helping you find new ways to optimize your website to drive improvements. Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Justin from Lucky Orange
It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!
This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.
Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.
My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.
Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!
We're currently undergoing a major overhaul on our website and were recommended to install Lucky Orange by our project manager. So far we've been happy with the app and the quick customer service response when we've had a question. In the first 2 weeks Lucky Orange has offered major insight into what was working and what wasn't on our homepage. We're looking forward to continuing to refine our website for higher conversion rates with Lucky Orange.
Thank you so much for the five-star review and kind words! Fantastic to hear that within the first two weeks of using Lucky Orange, you were able to optimize your home page and discover insights into your visitor behavior. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Great app, great tech support.
Thanks Lucky Orange!
Revealed very interesting information. I could see where my visitors tended click, and where they exited my site. Helped me identify good and bad points of my website, so I could improve my conversion rate.
Currently on trial but interested in using LuckyOrange further to see how well it does with a lot of traffic!
Glad you are able to leverage our seven-day free trial to help you identify what is working and areas of improvement for your website. Improving conversion rates is an area we take great pride in and are very much looking forward to continuing to work with you!
Cheers- Kelsey from Lucky Orange
5 Stars are not enough to give ratings for this Lucky Orange app. I am enjoying a lot with live visitors activity viewing and also with video recordings data of all the visitors activity. Especially customer support is just awesome. I recommend everybody to enjoy this features by installing this app.
WOW! Thank you for a 5+ star review! Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Thank you for your review and recommendation!
Cheers - Justin from Lucky Orange
Very simple and easy to use. The chat feature has been great for us; very helpful retaining customer information to help convert those leads into sales. Will definitely refer this app to others.