Reviews (1,363)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

October 10, 2023

Great customer service for app

Market Maeva
United States
3 months using the app
Lucky Orange LLC replied October 16, 2023

Thanks for your review! We're thrilled to be able to impress you with our customer service and app. Happy tracking!

Cheers - Emilia from Lucky Orange

February 8, 2023

Emilia Smith was really helpful and explained to me in detail what i needed to know. She was very helpful in showing me different features and options how to easily use Lucky Orange and how to improve the analytics. For now things are a bit clearer thanks to her.

CarpetiMats
North Macedonia
3 months using the app
Lucky Orange LLC replied February 9, 2023

Thank you so much for your five-star review! We really appreciate your kind words and are proud of our team. If there is anything else we can do to help, please don’t hesitate to get in touch - we are happy to assist with anything!

Cheers - Bradley from Lucky Orange

June 23, 2015

Excellent app for detecting any errors on your site which might trip up customers. Worth it.

Massagetableusa
United States
3 months using the app
December 20, 2018

Extremely helpful in knowing where to focus on redesigning your website; no point in redesigning things people never see, and this is a great way to see where people stop, or continue.

Encompass RL
United States
3 months using the app
November 29, 2018

Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!

RodeoRosy
United States
3 months using the app
February 12, 2023

This app is incredible! I can see my customer on my screen and analyze his behavior. This is space! :)
5 STARS!!!

Jewelry Culture
Poland
3 months using the app
Lucky Orange LLC replied February 14, 2023

Love to hear that you think Lucky Orange is "incredible"! Using Session Recordings to understand visitor behavior on your site can be a game-changer for website optimization. We're here if you need anything!

Cheers - Bradley from Lucky Orange

July 20, 2022

Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.

Bonner Grove Teapothecary
United States
3 months using the app
Lucky Orange LLC replied July 21, 2022

These are words we love to hear! There’s nothing like seeing exactly what people are experiencing on your site to help you make improvements. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange

February 23, 2018

Awesome app, awesome support. I'm using it on my both websites and it makes my life a lot easier!

Myautogift
Ireland
3 months using the app
April 21, 2021

I USED THIS UPP TO HELP ME I'TS ONE OF THE BEST APP IN SHOPIFY I CAN VIEW ALL ACTIVITY ON MY STORE LOVE IT

SEXYVARIOUS SEXY UNDERWEAR
France
3 months using the app
Lucky Orange LLC replied April 28, 2021

Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Jordan from Lucky Orange

November 10, 2020

I have been using this app for some time now. I must say this app deserves all the stars available. This app helps me understand my customers well by reviewing the post recorded sessions. I have tweaked a lot of things on my website to increase my conversion rate. Highly recommended app.

Fox Culture
India
3 months using the app
Lucky Orange LLC replied November 13, 2020

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange