Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Really enjoying Lucky Orange. Being able to see where our customers are hitting blockers in their path to conversion is great. Really helps us understand how our customers use the site and how we can improve it.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
Such a handy app, you can easily monitor your visitor's behaviours. You even can filter per action and view back recordings! Also the heat maps give a lot of insight about how visitors browse your website. Also the support is very reactive and helpful. Top service!
Thank you for your review and such kind words! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review!
Cheers - Kelsey from Lucky Orange
This app is really interesting. It allows you to see what your customers do through either a recording or real time. You can see if they are moving on due to something not working right or if they were expecting something in particular. Still learning how to fully use this app. There's also a live chat feature and a click heatmap.
These are words we love to hear! Being able to understand your customers and what they do on your website is extremely helpful in growing your business. Appreciate the 5-star review - we love to hear when our customers are having an exceptional experience with Lucky Orange! Please let me know if there’s anything else I can do for you.
Cheers - Justin from Lucky Orange
Great App! It has helped us a lot to understand what is happening in our new website. Thank you Guys!
We’re glad you’ve been able to use our insights into visitor behavior to make a positive impact across your website and business. Love to see how this insight from Lucky Orange has helped you grow your business. Thank you for this glowing review, and happy tracking!
Cheers - Kelsey from Lucky Orange
I am very happy to use this app. It gives you an advantage to optimize store for better conversions. It is totally worth it. I really recommend to every shopify store.
We’re glad you’ve been able to use our insights into visitor behavior to increase conversions. Love to see how this insight from Lucky Orange helped you grow your business. We appreciate your recommendation and happy tracking!
Cheers - Kelsey from Lucky Orange
I really like this app. It has a free version which is best for small stores that have just started selling. This allows us to understand how visitors are accessing your store and also allows us to create quick survey to gather valuable feedback.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Jordan D. from Lucky Orange
Really good app, very valuable to analyse customer journey.
Obrigado!
- Emilia from Lucky Orange
This app has really helped spot the bad parts of my store and has made my conversion rate go through the roof!
Very excited to hear that you’ve already seen such an improvement to your conversion rates!. Love to see how this insight from Lucky Orange helped you make it easier for your visitors and help you increase those sales. Thank you for this five-star review, and I’m here if you need anything else!
Cheers - Kelsey from Lucky Orange
I love this app, it's easy to set up just download it and your store is automatically connected, but the reports are not accurate sometimes. I have reached the Dev team and they fixed my report issues and changed some of the settings, also extended my free trial. Now I'm able to see an accurate report from my store sessions. I recomand this app if you like to see what your customers are doing in your shop and the app team is always there to help you when you need it.
Thank you!
Hey SprayItOff. Thank you for the feedback. We are sorry to hear you are having some trouble with your first experience on Lucky Orange and we would love to see what we can do to give you some additional time to test out our services. While we try our best to track all visitors to the site, there can be some instances (do not track settings, etc.) when doing so is not possible. Additionally, we are not able to track the checkout pages on Shopify (unless you are on Shopify Plus) which could be leading to the discrepancy in sale statistics. We would encourage you to speak with your Shopify rep about this need and we would be happy to discuss this in further detail with them (if upgrading to Shopify Plus is not an option for you at this time). Please email us directly at support@luckyorange.com at your earliest convenience so we can help with any further items at this time.
I am very happy with this company! I have used them before with other stores & they always help me figure out what is wrong with my website early on.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Bradley with Lucky Orange