Reviews (1,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time data and insights into visitor behavior and site performance. They find it easy to set up and use, and credit it with improving their websites and increasing conversion rates. The customer support is praised for its responsiveness and dedication. The real-time chat and survey features are highlighted for enhancing engagement with visitors and understanding their needs better. It's recommended for those aiming to boost their website's user experience and conversion rates.
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Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au
Amazing App. Helps me know where to put the action call button and also gives me perfect analysis of the location of my customers.
Locating the perfect placement of your call to action is critical to ensure your visitors are able to easily convert. We have also learned a lot about where are customers are located and how we can better serve them by using Lucky Orange ourselves. Thanks for your feedback and happy tracking!
Cheers- Kelsey from Lucky Orange
This really helps me view all the recordings. I get to know about all the weak points of my website.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with session recordings, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Justin from Lucky Orange
Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.
Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Wow. I would also like to add, wow. A must have. Don't hesitate, this tool is the Shopify Visitor Behavioral App.
Amazing application - as a new business, this has really assisted us with gaining a better understanding of our customers interactions and where there could potentially be issues with our site causing a loss of sale / conversion
As a growing business ourselves, we are constantly searching for ways to better understand our customers as well. Lucky Orange is proud to serve business of all sizes looking to make improvements on their website to enhance the user experience and ultimately drive more conversions!
Cheers- Justin from Lucky Orange
not working for me! Not like it very slow never recommended installing on the store... please try your own risk
Hey Fashionivo. We are sorry to hear you are having some trouble with your first experience on Lucky Orange and we would love to see what we can do to give you some additional time to test out our services. Experiencing a slow connection with the app is not a common experience and we would love to troubleshoot what may be causing this for you. Please email us directly at support@luckyorange.com so you can share some additional details about your experience and we will be able to assist right away.
l'application fonctionnait jusqu'au jour j'ai payer un abonnement, du jour ou lendemain l'application ne fonctionne plus et je n'ai pas réussi à contacter le service client !
We appreciate your feedback and apologize for your experience. Did you contact support@luckyorange.com? We haven’t been able to find any emails to our support desk from your email address. To get the ball rolling on resolving this issue, please respond to the email I sent to you shortly after you left this review. I look forward to hearing from you soon.
Best Regards - Bradley from Lucky Orange
Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Really an amazing product. Allows me to feel like a brick and mortar shop owner seeing in real time what my customers are looking at, so I can plan the best next steps to take to improve my store.
Love that Lucky Orange is allowing you to see some of the benefits of a traditional brick and mortar shop, what a great comparison. We are happy to be a part of your journey and wish you continued success!
Cheers- Kelsey from Lucky Orange