Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Really Love This App Specially Their Customer Support, Very useful app for my store Great features as well
I have been using this app for a while and it is the best app that records customer's recordings and provide chat support to them.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business as is connecting with your visitors through live chat. We appreciate your review, and I’m here if you have any questions!
Cheers - Jordan from Lucky Orange
I have been having so many "add-to-cart" and "abandoned cart" lately and I just didn't understand why. Someone suggested to install Lucky Orange ... and I did about 45 minutes ago. As soon as I installed, I watched live my customers adding products to cart and found out that "Smart Up-Sell' would pop up instantly and was showing irrelevant products and the customers seemed confuse on how to get out of it ... then ending up leaving my site leaving their cart behind.
I didn't wait long and turned off my Smart Up-sell app and even though the app was showing me messages that I would lose 15% of my sell, I trust what I saw from Lucky Orange -- I was already losing sale because of the pop-ups. And as soon as the pop up was gone, just in time, a customer was adding products to cart and finalized her payment ALL in just 3 clicks! No more stupid pop-ups to confuse them. And thank you so much Lucky Orange for showing me the way to better conversion! :)
www.geekaybikes.com using in India. Loved the app and the support. Provides all essential insights to grow your business
Thank you for the five-star review! Glad to hear that you're using it to discover valuable insights about your website visitor's behavior.
Cheers - Bradley from Lucky Orange
It is indeed an attractive feature and gave me a lot of optimization inspiration during the trial period. However, I still hesitated when I decided to officially pay because the price was not low and I couldn't afford it and had to delete it.
Thank you for your feedback, and we're thrilled that you found Lucky Orange helpful in inspiring your next conversion optimization strategies. We appreciate the budget constraints that can come with running a small business, which is why we offer a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. We also offer a free plan that helps you get valuable visitor behavior insights at no cost. I would be delighted to walk you through our latest features, including multiple question surveys, optimizable segments, and more. Please reply to my email to start the conversation and set up a time to connect. I look forward to hearing from you soon.
Best Regards - Kelsey from Lucky Orange
It's such a great app. It really helps in monitoring the customers' behavior and identify potential enhancements to your store. Highly recommended.
Thank you for your five-star review and recommendation! We love when our customers describe Lucky Orange as “such a great app.” Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Jordan from Lucky Orange
I started to use the app to understand better what is working in my shop and what is not. I already discovered some things which I could improve. I will try more and see how it can improve my business.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thank you for your review. We’re here if you have any questions. Happy tracking!
Cheers - Justin from Lucky Orange
Great app, I use it on multiple sites. It helps a lot with understanding interactions and finding out what to improve.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Bradley from Lucky Orange
This app is amazing. It's like having unlimited usability tests with real humans.. For $10/month. The insights are very revealing, the software is pretty easy to use, and the setup is a cinch. Fantastic app, definitely helps to increase conversions and is a no-brainer, give it a try for at least a few weeks and you will learn a lot. Great app!
I have installed this app a few days ago. I am now getting insights as to where customers are confused on the site. I have already noticed a few things that I need to change in order to keep customers happy. I would recommend this app to every webstore out there.