Reviews (1,390)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

April 23, 2018

This is a must have app for your shopify store!!!

Golf Tailored
United States
3 months using the app
May 14, 2019

Love this app for what does, you can't beat it. The heat maps gives me enough data to determine which parts of my site gets the most attention. The data that is gathered can be used to get more sales. Thank you to the team at Lucky Orange!

MyKidsNuk
United States
3 months using the app
May 29, 2020

This is by far my favourite app on Shopify so far!!! i have to type min 100 characters for some reason.....

BestOrdersOnline
Belgium
3 months using the app
Lucky Orange LLC replied May 29, 2020

Thank you for the five-star review! We're honored to be your favorite Shopify app. Don't hesitate to reach out if we can be of assistance in any way.

Cheers - Kelsey from Lucky Orange

Edited August 9, 2019

I've been using Lucky Orange on every one of my sites for years and I can't put into words how much it does for our businesses. It makes it simple to see why your visitors aren't converting and gives you the chance to fix those issues so you don't spend a ton on traffic without results. The customer service has been great and they're constantly working to make things better. Like I said we've been using them for all our businesses and will continue to do so in the future.

The Drowsy Chaperone
United States
2 months using the app
February 22, 2018

I would give 100 stars just for creating this app! Thank you!

Mysmartbackpack
United Kingdom
2 months using the app
December 3, 2018

App is amazing for that great data that it collects and really helps you boost your e-com business. The support with the agents is fast and really helps you out with any issues.

MS CLOTHINGLINE
Canada
2 months using the app
September 23, 2020

This is one of the best analytics tools. With heatmap, you can track your visitor's flow. Must have an app for every store.

Jorimo
India
2 months using the app
Lucky Orange LLC replied September 24, 2020

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Justin from Lucky Orange

October 16, 2017

Tech support helps me setting up everything in Shopify and it works great now!

Petroverusa
United States
2 months using the app
January 17, 2023

This is one of the most mind-blowingly useful apps I've ever seen! I can't believe everybody doesn't know about this!!! You can watch exactly what your customers are doing on the pages of your site, scrolling, zooming, whatever! If you spend some time watching the replays, you can make some extremely useful optimizations! What a game changer!!!!!!!!

PocketStudio
Canada
2 months using the app
Lucky Orange LLC replied January 23, 2023

Thank you for leaving us a five-star review! Thrilled to hear that Lucky Orange has been a game-changer for your business! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

September 6, 2018

Lucky Orange is a very useful App to track visitors' behavior and psychology. I just downloaded it and am planning to have it continously run on the background for additional insight. The support team is friendly and helpful too.

Violet Originality
Hong Kong SAR
2 months using the app