Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave...
TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google.
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Thanks for taking the time to leave a review. We hope this means you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan D. from Lucky Orange
Awesome app, awesome support. I'm using it on my both websites and it makes my life a lot easier!
I USED THIS UPP TO HELP ME I'TS ONE OF THE BEST APP IN SHOPIFY I CAN VIEW ALL ACTIVITY ON MY STORE LOVE IT
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Jordan from Lucky Orange
I have been using this app for some time now. I must say this app deserves all the stars available. This app helps me understand my customers well by reviewing the post recorded sessions. I have tweaked a lot of things on my website to increase my conversion rate. Highly recommended app.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
I would highly recommend this app to anyone looking to understand buyer behaviour. With recorded visitor sessions, you can see exactly what people are looking at on your website.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review and recommendation! We’re here if you have any questions.
Cheers - Jordan from Lucky Orange
I love the real time stats of this app.
This app is amazing for seeing exactly what customers are doing on my site. Probably would have given up completely, but this has given me faith that customers are spending a long time and are very engaged in my store. 7 days wasn't quite long enough for a free trial for me while I learnt to optimize and make sales, so I enquired via email and it was extended without hesitation. One of the most important apps I've installed!
We strive to make our customers walk away saying things like “this app is amazing” and “one of the most important apps I’ve ever installed!” It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way. We’re always here to help, and thanks for the five-star review!
Cheers - Justin from Lucky Orange
Amazing app and very helpful for understanding areas of your website that need improvement!
Great app, very helpful for website optimization. Easy to install and detailed. Support team is also helpful.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange