Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Emilia was fabulous - super helpful and knowledgeable! Lucky Orange has many great features to better understand visitor activity and identify opportunities to improve my site and hopefully increase conversion!
Thank you for the shout-out! Lucky Orange, we pride ourselves on providing exceptional technology and support It's rewarding to know our features are aiding you in better understanding visitor activity and identifying opportunities for site improvement. Visitor behavior makes all the difference. Happy tracking!
Cheers - Emilia from Lucky Orange
Love this app and Justin just helped me set up everything well, and he appointed a call to make everything so clearly. Nice app and service. Now we improved a lot based on the recording of our viewers' behaviors on our website
I really love this app! It has amazing features and is easy to use. It is a must-have for every shop!!
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review. Let us know if you have any questions!
Cheers - Emilia from Lucky Orange
So many great ways to use the app. I can see how this will help improve sales. I highly recommend this to anyone who is considering it.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
It's not live and very inaccurate.
I'm loving the app. You can see all the movements, as you can see at a glance if someone purchased and you can see live visitors. This is a game changer for our store.
“Gamer changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Kelsey from Lucky Orange
Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!
Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
Great app, love the functionalities + Customer service is reactive and helpful ! Worth the price ! Recommend
UPDATE: Customer support reached out to me and refunded me from the charge that was made in error. I was impressed with their response. I'm giving them another chance and the app is working well on my site now.
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I had the app on my site and had problems with it. so I had to delete the app and reinstall it. Got charged more than once and never got a refund. Just tried adding it to my new site and it didn't work. Just deleted it. Not going to reinstall it again or I'll probably get charged again.
Excellent tool to help understand how shoppers are using your site. It also helped me find a few issues with the design layout on mobile.