Lucky Orange Heatmaps & Replay , 1,165 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
    995
  • 5% of ratings are 4 stars
    63
  • 2% of ratings are 3 stars
    26
  • 2% of ratings are 2 stars
    18
  • 5% of ratings are 1 stars
    63
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

Edited June 8, 2020

Well, it didn't get the effect I wanted. The checkout page can't be monitored. This is the problem of shopify. The customer service person of, Lucky Orange Review is very good.

Megete
France
About 17 hours using the app
Lucky Orange LLC replied June 8, 2020

Thank you for your review and feedback! The ability to track checkout pages is a feature that Shopify only provides to its Shopify Plus merchants. Keeping that in mind, Lucky Orange is still very helpful for all of your product pages, cart page and more - seeing how visitors use your store is invaluable in finding ways to grow sales. We wish you continued success, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Bradley from Lucky Orange

Edited January 11, 2023

Good app to review analytics, it's a necessity with e commerce these days. If your on the fence, there's no risk, lucky orange provides a free trial and the results that make you want to keep using their software.

Velour LA
United States
About 2 hours using the app
Lucky Orange LLC replied January 9, 2023

Thank you for the review and your feedback! We agree, if you own an e-commerce business, analyzing how visitors navigate your site is a must. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

August 3, 2017

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Okie Dokie Co
Canada
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