Lucky Orange Heatmaps & Replay , 1,145 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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An application that makes it very easy to make changes to the website at the beginning of its operation. You can check how to find the page on individual outputs and how to gain access to its users. Very practical and ready later :)
Thank you for sharing your review with us! We are ecstatic to hear that you are finding that our interface is so user-friendly and provides significant value to your website. Nothing we enjoy more than hearing a story about studying visitor behavior on your website that leads to discovery of pain points on your site and allowing you to make immediate changes. Here’s to a more successful user journey for future visitors to your website!
Cheers – Emilia from Lucky Orange
This is a very good app. It helps me a lot to track the movement of my clients on the site and find weaknesses that I can immediately fix for my customers :)
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Emilia from Lucky Orange
"Lacky Orange has proven to be an invaluable tool for us, significantly enhancing our page and refining the user experience. Its capabilities in error correction have been instrumental in ensuring our website provides visitors with a more comprehensive and seamless shopping experience. Highly recommended for anyone looking to optimize their online platform!"
Thank you so much for your kind words! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
Very good and important app for ecommerce. Also support is great, even on sunday! :)
We love to impress our users with our technology and support, even on the weekends. Visitor behavior is critical to improving a website, and we know that the insights you can gain from seeing where they click or move is truly invaluable. Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our onboarding and technology. Thanks for this five-star review, and happy tracking!
Cheers - Jordan from Lucky Orange
Lucky orange has been an invaluable tool for us over here at EVAmpify. Will definitely continue using them for years to come. Great support too if you ever have any questions or concerns.,
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, and we’re always here should you need anything!
Cheers - Bradley from Lucky Orange
We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.
Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything!
Cheers - Emilia from Lucky Orange
Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.
These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking!
Cheers - Justin from Lucky Orange
By far the best app I have installed in my store up until now. I really like how easy it is to understand the data. Lucky Orange has made my life easy.
Worth having it!
We appreciate your review and love that your experience has been so easy! Visitor behavior shouldn't require a complicated setup or an extensive learning curve, and it sounds like you've been able to dive right into Lucky Orange. Thanks again for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Really useful and I definitely recommend it - it's helped me improve the sections that people tend to stop and look at when they land on my store which has definitely improved my conversion rate.
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange