Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

April 18, 2024

I'm a beginner. The app looks great. Installation was easy. Bradley from the customer support team was a big help.

Tom Tasty
Switzerland
7 days using the app
Lucky Orange LLC replied April 19, 2024

We appreciate your review! Lucky Orange was designed from the beginning to be useful for anyone regardless of experience or education. Even as a beginner, there's so much insight you can gain! Let me know what you think of our new Discovery feature; I think you're going to love it. Thanks again for your review, and we're just an email away if you need anything!

Cheers - Bradley from Lucky Orange

February 21, 2024

I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.

PHYSTINE
Austria
10 days using the app
Lucky Orange LLC replied February 23, 2024

Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us!

Cheers - Emilia from Lucky Orange

May 9, 2024

I am about to start using it

tailsandpets
United Kingdom
3 months using the app
Lucky Orange LLC replied May 10, 2024

That's great! As you dive into visitor behavior, don't hesitate to reach out if you need anything! Thanks for leaving us a review!

Cheers - Emilia from Lucky Orange

January 29, 2024

"Lacky Orange has proven to be an invaluable tool for us, significantly enhancing our page and refining the user experience. Its capabilities in error correction have been instrumental in ensuring our website provides visitors with a more comprehensive and seamless shopping experience. Highly recommended for anyone looking to optimize their online platform!"

Mydevice2you
United Kingdom
About 2 months using the app
Lucky Orange LLC replied January 31, 2024

Thank you so much for your kind words! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

January 22, 2024

Lucky orange has been an invaluable tool for us over here at EVAmpify. Will definitely continue using them for years to come. Great support too if you ever have any questions or concerns.,

EVAMPIFY
United States
2 months using the app
Lucky Orange LLC replied January 24, 2024

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, and we’re always here should you need anything!

Cheers - Bradley from Lucky Orange

May 10, 2024

App is easy to use and offers a lot of services. It is like an all in one app. Very impressed! I recommend this app.

Cargoliner.com
United States
4 days using the app
Lucky Orange LLC replied May 13, 2024

Thank you so much for your kind works! We love when we can wow our users. Visitor behavior is invaluable when it comes to your Shopify store and making sure your visitors get the best experience possible. We appreciate your kind words, and please don't hesitate to reach out if you need anything. Thanks again!

Cheers - Emilia from Lucky Orange

March 10, 2024

This is great app. works very smoothly and does what they promise brilliantly. highly recommend this app. i you want better study user activty on your store just go for it.

SlaySmart
India
4 days using the app
Lucky Orange LLC replied March 14, 2024

Hi There! Thanks a lot for your kind words! The user-friendly experience and problem-free journey of our customers in the app is top priority, and we love to hear feedback like yours! Knowing that Lucky Orange is playing a critical role in understanding your users' behaviors in order to make productive changes to your website just made our day!

Cheers – Kelsey from Lucky Orange

April 17, 2024

Lucky Orange provides me with valuable insights on customer activities which are so important for making ongoing product and marketing decisions.

Big Boy Toys
United States
4 days using the app
Lucky Orange LLC replied April 19, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

April 2, 2024

Very useful app, it really helped me improve my store

Goldside Jewelry
Belgium
5 days using the app
Lucky Orange LLC replied April 8, 2024

Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

May 8, 2024

It is very great as I get to see what are the customers doing.

Australians Best Sales
Australia
6 days using the app
Lucky Orange LLC replied May 10, 2024

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange