Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

by Lucky Orange LLC

10 apps to grow sales with recordings, heat maps, chat & more

4.6 of 5 stars(609 reviews)

Watch people live on your site

Watch every mouse click, move and scroll in real time or watch recordings later. We record all visits - not a sample like some replay apps

Use heatmaps to see what’s hot

Answer the questions of what people are engaging with most on your site and whether they’re scrolling far enough to see your calls to action

Lower cart abandonment

Use live view to see visitor challenges then engage them with live chat. Use polls to offer special discounts to increase conversions


About Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with 1 click.

See why customers leave without purchasing

SESSION RECORDINGS(REPLAY)

Like a DVR for your store, recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most visitors clicked, scrolled and moved. Scroll heatmaps show how far down the page visitors went before leaving and whether they got to your best products or CTAs. Unlike other heat map apps, Lucky Orange’s dynamic heatmaps work on drop down menus and overlays so you can see engagement on all of your site.

Offer shoppers discounts before they abandon their carts & gain valuable feedback

POLLS & ANNOUNCEMENTS

Create pop-up polls or announcements for a specific page or for targeted visitors like those coming from Instagram, Facebook or Google. Increase your conversion rate with questions like, “Would you like 15% off?” or “What’s keeping you from making a purchase?”

SURVEYS

Get customer feedback on what people like best, ask NPS questions or use as a form to get emails. Use time-based triggers to engage shoppers at the right time with offers or surveys.

FORM ANALYTICS

View a report of which form fields cause visitors to abandon your site or leave the form. See the form fields that took longest and which were repeated the most.

CONVERSION FUNNELS

View parts of your customer journey that have the most visitor drop off and highest abandonment. Drill into each step to watch a replay of visitor actions.

Talk with customers on your site

LIVE CHAT

Quickly respond to questions from shoppers. Set triggers for chat to appear after a certain amount or time or if shoppers visit a certain page, like return policies. Respond quickly to questions and even “co-browse” with visitors to point to areas on their screen for further clarification.

Simplify website analytics and get email reports on your store’s performance

ANALYTICS DASHBOARD

Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the number of people on your store now, overall traffic count and traffic sources.

EMAIL REPORTS

Get daily email reports that tell you which sources drove the most sales & traffic.

Integrates with

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Media gallery

Support

Pricing 7-day free trial

See all pricing options

Free

Free

  • 500 pageviews/month

  • 1 site

  • 2 operators

  • Unlimited recordings and heatmaps

  • Live chat

  • Surveys

  • Funnels

  • Form analytics

  • 30 days storage

Starter

$10/month

  • 25,000 pageviews/month

  • 1 site

  • 2 operators

  • Unlimited recordings and heatmaps

  • Live chat

  • Surveys

  • Funnels

  • Form analytics

  • 30 days storage

Small Business

$20/month

  • 60,000 pageviews/month

  • 3 sites

  • 4 operators

  • Unlimited recordings and heatmaps

  • Live chat

  • Surveys

  • Funnels

  • Form analytics

  • 30 days storage

Medium

$50/month

  • 200,000 pageviews/month

  • 8 sites

  • 10 operators

  • Unlimited recordings and heatmaps

  • Live chat

  • Surveys

  • Funnels

  • Form analytics

  • 30 days storage

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (9)
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Sharp Tact Kreativ

It is helpful to see the areas that the customers are visiting and how long they are spending there. As my business grows, I look forward to gaining more insight into the customer journey. The app was easy to integrate and use. Customer service is responsive.

Developer reply

March 8, 2021

These are words we love to hear! Learning more about that customer journey is invaluable in growing your business. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Jordan from Lucky Orange

ADV-ENT-URE

I used this app to track what my visitors were doing before checkout. It is a good tool to see what is causing potential customers to bounce from the page. Thanks for making the app user friendly

Developer reply

March 4, 2021

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

ハッピーキヌア

I was very curious about how my site's content would attract visitors, so Lucky Orange's service offerings were revolutionary. The data provided was all beautiful and exciting.

Developer reply

March 4, 2021

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Jordan from Lucky Orange