Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial.

Key values section

Increase your sales

Watch a visitor navigate your site to see what’s stopping them from buying. See where people clicked, scrolled and tapped on your site.

Learn more about your visitors

See which parts of pages drive conversions & which get ignored with Heatmaps. Learn if people are scrolling far enough to see your CTAs.

Convert abandoned carts

Using live chat & viewing visitors in real-time lets you see what’s happening on your site so you can save a sale before losing it.

App details

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

July 22 RELEASES:

*Filter visitors by session & page duration

*Time zone picker has been simplified to display locations by GMT offset time zone name & location

*Watch live session between page loads

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Launch date

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

July 22 RELEASES:

*Filter visitors by session & page duration

*Time zone picker has been simplified to display locations by GMT offset time zone name & location

*Watch live session between page loads

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Launch date

Pricing 7-day free trial

See all pricing options

Free

Free

  • 500 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & event

Launch

$9/month

  • 1,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & events

Build

$18/month

  • 10,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

Grow

$35/month

  • 40,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 60 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Sarh Groups

    Location Jordan

    Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

    Developer reply
    September 28, 2022

    Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything!

    Cheers - Bradley from Lucky Orange

  • trulynecklaces

    Location United States

    This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App

    Developer reply
    September 28, 2022

    Thank you for the five-star review! I'll pass your kind words along to the team! Please don't hesitate to reach out if there's anything else we can help you out with!

    Cheers - Bradley from Lucky Orange

  • Planet Water Bottle

    Location United States
    Time spent using app 2 months

    This app got recommend to me from a friend and I almost didnt scheudule a call because i thought i knew it all LOOL. Man good thing i ended booking the call because after todays call with Jordan Dodd it was completely GAME CHANGER. He really went in depth on who to use all the futures in the app. There's so many things you can do on lucky orange; it literally feel like a all in one place. Chat feature, announcements, events, Ect... I would recommend this app to anyone who had a eccomerce store or website. 10/10 all day everyday. Now its time to implement these tactics and put them to use. And to mention the call is free when you sign up so it's a WIN WIN situation. Thanks again to the team and Jordan Dodd.

    Developer reply
    September 28, 2022

    Thank you for the five-star review! So glad you found your onboarding call so beneficial! Using conversion rate optimization tools like announcements and chat can make a massive difference to your business. Please don't hesitate to reach out if there's anything else we can help you with.

    Cheers - Bradley from Lucky Orange

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