Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.6 (824 reviews)

Free plan available. 7-day free trial.

Rating (4.6)

Reviews

824

Developer

Lucky Orange LLC

Watch people navigate your website to increase conversions

Lucky Orange Dynamic Heatmaps provide an interactive overlay

Build announcements that get the right people's attention

See where people abandon their journey on your website

Deliver real time customer support and use collaboration tools

Organize key metrics and high-level trends that matter most

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

July 8, 2014

Languages

English

Understand what visitors are doing on your store to help improve conversions & reduce abandonment.

Lucky Orange can help you understand why your store is getting traffic that doesn’t convert into sales. Our conversion rate optimization tools have been trusted by websites around the world to gain insight into what people are doing on their website. Lucky Orange includes heatmaps, visitor recordings, chat, announcements, surveys, form analytics, conversion funnels and more. These tools help you to improve website visitor engagement, enhance user experience and satisfaction and grow sales.

Recordings & Heatmaps show where people clicked & scrolled on your store
Using live chat & live view you can see people struggling & prevent abandonment
Surveys allow you to ask preferences, store experiences or new inventory ideas.
Conversion Funnels & Form Analytics shows which pages & fields are converting
Real-time, customizable dashboards allow you to surface meaningful insights

Pricing

7-day free trial

Free

500 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat logs & event

Launch

$9/month

1,000 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat logs & events

Build

$18/month

10,000 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat log & events

Grow

$35/month

40,000 Pageviews/month
Unlimited team members
60 day storage for heatmaps & recordings
365 day storage for surveys, chat log & events

Free

500 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat logs & event

Launch

$9/month

1,000 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat logs & events

Build

$18/month

10,000 Pageviews/month
Unlimited team members
30 day storage for heatmaps & recordings
365 day storage for surveys, chat log & events

Grow

$35/month

40,000 Pageviews/month
Unlimited team members
60 day storage for heatmaps & recordings
365 day storage for surveys, chat log & events

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

824 reviews

Overall rating

4.6

Counts per rating level

85% of ratings are 5 stars
699
5% of ratings are 4 stars
42
2% of ratings are 3 stars
20
2% of ratings are 2 stars
14
6% of ratings are 1 stars
49

Edited March 29, 2023

I like this app. But after the free trail you cant upgrade your plan. When I click a plan is says "Confirm with Shopify" after you click that "you need to reconnect to the shopify app" when I click connect it just takes me straight to the app download.. This is super frustrating!

Update: customer service got in contact with me quickly and fixed the Problem right away. Great App, great customer service! I would definitely recommend.!

The Cozy Cat

United States

Time spent using app: 11 days

Lucky Orange LLC replied March 31, 2023

Glad we were able to resolve your issues in upgrading through Shopify. We take pride in providing our customers with both great technology and customer support. We’re here to help should you have any additional questions!

Cheers - Bradley from Lucky Orange

March 27, 2023

Im very happy with this app and i would to continue for longtime . As will grow my bussiness faster than doing on my own.

Terziastyle

Ireland

Time spent using app: 3 days

Lucky Orange LLC replied March 31, 2023

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!

Cheers - Bradley from Lucky Orange

March 26, 2023

I had a demo with Emilia. I was happy she made time on Sunday afternoon.

Emilia did a very good job explaining Lucky Orange features which I will probably understand better after I start using.

She has excellent attitude.

DEL-SUPPLY

United States

Time spent using app: 6 days

Lucky Orange LLC replied March 28, 2023

Thank you for the five-star review! I'll pass your kind words along to Emilia. We take pride in our customer support and are glad you found your demo beneficial. We're here if you need anything else!

Cheers - Bradley from Lucky Orange

All reviews