Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Free plan available. 7-day free trial.
Rating (4.7)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

July 8, 2014

Languages

English

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page

Pricing

7-day free trial

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79 / month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79 / month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,147 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.

March 27, 2024

From the moment I started using Lucky Orange, my understanding of customer behavior on our website has reached a new level of clarity. The heatmap feature, in particular, has been a game-changer, providing us with visual data that's both insightful and actionable. It's fascinating to see exactly how visitors navigate our site, what captures their attention, and where they disengage.

While there's occasionally a challenge in distinguishing between bot traffic and real visitors, the overall value Lucky Orange brings in understanding genuine customer interactions is undeniable. This slight uncertainty doesn't detract from the wealth of information and the clear advantage it offers.

I wholeheartedly recommend Lucky Orange to anyone keen on improving their website's user experience and conversion rates. The insights gained are invaluable, and yes, they truly are worth it. Dive in, and you'll find yourself equipped to make data-driven decisions that can transform how your audience interacts with your website.

Pure Faith
France
3 months using the app
Lucky Orange LLC replied March 30, 2024

Wow! These are words we love to hear, and we appreciate the time you took to share the Lucky Orange love! Thank you so much for your review and recommendation. Seeing exactly what your visitors and customers do and experience on your website through visitor behavior can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again, and happy tracking!

Cheers - Justin from Lucky Orange

March 26, 2024

Really enjoy the wide range of features available and the insights are invaluable for our business. Looking forward to refining our strategies based on the various metrics we're able to monitor using Lucky Orange Heatmaps & Replay.

Good Organics
United States
5 months using the app
Lucky Orange LLC replied March 30, 2024

Thank you so much for taking the time to leave us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Thanks again, and we're here if you have any questions!

Cheers - Justin from Lucky Orange

April 2, 2024

This app is amazing! It teaches you everything you need to know about your site. I have made many changes to my site because I was able to see the behavior of my visitors.

Within three days of making those changes I saw a new conversion.

I highly recommend this app for anyone who is looking to learn more about visitor experience on their site!

Sedona Wellness
United Arab Emirates
6 days using the app
Lucky Orange LLC replied April 8, 2024

Thanks for your review and recommendation! Seeing exactly what your people do and experience on your website through visitor behavior can make all the difference in improving your website and growing your business. We are thrilled to be a part of your website's journey and look forward to continuing to work with you! Thanks again for leaving us this review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

About this app

Launched

July 8, 2014

Languages

English

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Built by Lucky Orange LLC

About Lucky Orange LLC

4.7 average rating

10 years building apps for the Shopify App Store

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Support

Send a message

1 (913) 735-9032

support@luckyorange.com

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