Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1181 reviews)

Free plan available. Free trial available.

Rating (4.7)

Reviews

1,181

Developer

Lucky Orange LLC

Watch people navigate your website to increase conversions

Lucky Orange Dynamic Heatmaps provide an interactive overlay

Build announcements that get the right people's attention

See where people abandon their journey on your website

Deliver real time customer support and use collaboration tools

Organize key metrics and high-level trends that matter most

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

July 8, 2014

Languages

English

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Discovery - helps you answer pressing questions about your website visitors
Checkout Analytics - View events for what people do on your checkout page

Pricing

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

7-day free trial

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

7-day free trial

Grow

$79 / month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

7-day free trial

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

7-day free trial

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

7-day free trial

Grow

$79 / month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,181 reviews

Overall rating

4.7

Counts per rating level

86% of ratings are 5 stars
1.0K
5% of ratings are 4 stars
63
2% of ratings are 3 stars
26
2% of ratings are 2 stars
18
5% of ratings are 1 stars
63

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its real-time data and insights into visitor behavior and site performance. They find it easy to set up and use, and credit it with improving their websites and increasing conversion rates. The customer support is praised for its responsiveness and dedication. The real-time chat and survey features are highlighted for enhancing engagement with visitors and understanding their needs better. It's recommended for those aiming to boost their website's user experience and conversion rates.

May 23, 2024

This app is full of good information to track what users are doing on your Web site. And the recordings allow you to see the actual clicks. Very helpful in our continual Web site improvement.

Zip2Tax LLC

United States

Almost 2 years using the app

Lucky Orange LLC replied May 28, 2024

Thanks for the sharing the Lucky Orange love! We love to hear that you've been able to get the visitor insight you need from Lucky Orange. Getting the front row seat to see everything people did and experienced on your Shopify store gives you the information you need to make improvements. Thanks again for your review, and don't hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

April 23, 2024

Excelente servicio al cliente y muy útil la herramienta para buscar mejorar la tasa de conversión.

Artículos de oficina y papelería | Papira.com.mx

Mexico

About 2 years using the app

Lucky Orange LLC replied April 25, 2024

¡Gracias! - Justin from Lucky Orange

Edited April 4, 2024

It works well and is a good app, but it is too expensive at higher page views for us. We just don't get the return from it at higher prices.

FirePit.co.uk

United Kingdom

Almost 3 years using the app

Lucky Orange LLC replied April 2, 2024

Thanks for your feedback. We appreciate the budget constraints that come with running a small business. We focus on striking a balance of affordability for our customers with providing high-quality support and adding new, innovative features to our product. I would be happy to walk you through the 20+ tools included in the price of your plan, introduce you to our newest feature called Discovery and work with you to find a plan that meets your budget requirements. Please respond to my email so that we can connect soon.

Best Regards - Kelsey from Lucky Orange

All reviews