Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1183 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.7 (1,183)
Developer: Lucky Orange LLC

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Discovery - helps you answer pressing questions about your website visitors
Checkout Analytics - View events for what people do on your checkout page

Highlights: Popular with businesses in United States

Launched

July 8, 2014

Languages

English, German, Italian, French, and Spanish

Pricing

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

7-day free trial

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

7-day free trial

Grow

$79 / month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

7-day free trial

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

7-day free trial

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

7-day free trial

Grow

$79 / month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,183)

Overall rating

4.7

Counts per rating level

86% of ratings are 5 stars
1.0K
5% of ratings are 4 stars
63
2% of ratings are 3 stars
26
2% of ratings are 2 stars
18
5% of ratings are 1 stars
63

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its real-time data and insights into visitor behavior and site performance. They find it easy to set up and use, and credit it with improving their websites and increasing conversion rates. The customer support is praised for its responsiveness and dedication. The real-time chat and survey features are highlighted for enhancing engagement with visitors and understanding their needs better. It's recommended for those aiming to boost their website's user experience and conversion rates.

May 23, 2024

This app is full of good information to track what users are doing on your Web site. And the recordings allow you to see the actual clicks. Very helpful in our continual Web site improvement.

Zip2Tax LLC

United States

Almost 2 years using the app

Lucky Orange LLC replied May 28, 2024

Thanks for the sharing the Lucky Orange love! We love to hear that you've been able to get the visitor insight you need from Lucky Orange. Getting the front row seat to see everything people did and experienced on your Shopify store gives you the information you need to make improvements. Thanks again for your review, and don't hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

March 25, 2024

I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.

Cute Pets

Portugal

4 months using the app

Lucky Orange LLC replied March 30, 2024

Thank you for your review! So glad we were able to connect to get the issue resolved. We’re always here to support our customers’ successes! I can't wait to see what your visitors and customers do and experience. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review, and don't hesitate to reach out if you need anything.

Cheers - Jordan from Lucky Orange

March 27, 2024

From the moment I started using Lucky Orange, my understanding of customer behavior on our website has reached a new level of clarity. The heatmap feature, in particular, has been a game-changer, providing us with visual data that's both insightful and actionable. It's fascinating to see exactly how visitors navigate our site, what captures their attention, and where they disengage.

While there's occasionally a challenge in distinguishing between bot traffic and real visitors, the overall value Lucky Orange brings in understanding genuine customer interactions is undeniable. This slight uncertainty doesn't detract from the wealth of information and the clear advantage it offers.

I wholeheartedly recommend Lucky Orange to anyone keen on improving their website's user experience and conversion rates. The insights gained are invaluable, and yes, they truly are worth it. Dive in, and you'll find yourself equipped to make data-driven decisions that can transform how your audience interacts with your website.

Pure Faith

France

3 months using the app

Lucky Orange LLC replied March 30, 2024

Wow! These are words we love to hear, and we appreciate the time you took to share the Lucky Orange love! Thank you so much for your review and recommendation. Seeing exactly what your visitors and customers do and experience on your website through visitor behavior can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again, and happy tracking!

Cheers - Justin from Lucky Orange