Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial.

Key values section

Increase your sales

Watch a visitor navigate your site to see what’s stopping them from buying. See where people clicked, scrolled and tapped on your site.

Learn more about your visitors

See which parts of pages drive conversions & which get ignored with Heatmaps. Learn if people are scrolling far enough to see your CTAs.

Convert abandoned carts

Using live chat & viewing visitors in real-time lets you see what’s happening on your site so you can save a sale before losing it.

App details

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

July 22 RELEASES:

*Filter visitors by session & page duration

*Time zone picker has been simplified to display locations by GMT offset time zone name & location

*Watch live session between page loads

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Launch date

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

July 22 RELEASES:

*Filter visitors by session & page duration

*Time zone picker has been simplified to display locations by GMT offset time zone name & location

*Watch live session between page loads

Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

Launch date

Pricing 7-day free trial

See all pricing options

Free

Free

  • 500 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & event

Launch

$9/month

  • 1,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & events

Build

$18/month

  • 10,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

Grow

$35/month

  • 40,000 Pageviews/month
  • 1 site
  • Unlimited team members
  • 60 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • The Liquor Club

    Location United Kingdom

    Provides a great level of insight for me as a new store owner. Very happy with the app, learning alot about my customers by using it

  • Yusu Skincare

    Location United States
    Time spent using app 6 months

    Bugged app, made our website to freeze and stop working on different browsers and devices making us lose sales

    Developer reply
    August 4, 2022

    Thank you for your feedback. Lucky Orange is committed to transparency about how our technology works and should never interfere with how your website operates. For context, our code is loaded asynchronously, meaning it does not load on your site until the essential elements have loaded and are fully functional. We have tried to get in contact with you and would like to connect to learn more about this issue. At your earliest convenience, please send an email to support@luckyorange.com.

    I look forward to hearing from you soon.

    Regards - Bradley, Director of Client Services, Lucky Orange

  • Smart Phone Wallets

    Location United States
    Time spent using app 9 days

    I used this app to better monitor user activity on my shopify store.
    Google Analytics is great for understanding traffic but Lucky orange is better for understanding user behavior.

    Developer reply
    July 28, 2022

    Thank you for your five-star review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Please don't hesitate to reach out should we be able to help you with anything. Happy tracking!

    Cheers - Bradley from Lucky Orange

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