Lucky Orange Heatmaps & Replay

10 apps to grow sales with recordings, heat maps, chat & more

Free plan available. 7-day free trial.

Watch people live on your site

Watch every mouse click, move and scroll in real time or watch recordings later. We record all visits - not a sample like some replay apps

Use heatmaps to see what’s hot

Answer the questions of what people are engaging with most on your site and whether they’re scrolling far enough to see your calls to action

Lower cart abandonment

Use live view to see visitor challenges then engage them with live chat. Use polls to offer special discounts to increase conversions

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with Lucky Orange & scale up as your business grows with a Shopify Plus certified app. 1 click install.

Powerful ways to learn about your website visitors

SESSION RECORDINGS (REPLAY)

Watch people navigate your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live right now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

VISITOR PROFILES

See everything a person does on your website organized in one view. Watch replays of your customers' visits, star key events and by traffic source or cart value. Before contacting customers you can also view their chat logs and previous interactions to understand their experiences.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other apps, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms.

Offer shoppers discounts before they abandon their carts & gain feedback

ANNOUNCEMENTS

Provide a discount or product update to all visitors or trigger announcements by behavior. Use announcements on a specific page or for targeted visitors like those coming from Instagram or Google. Increase your conversion rate by offering discounts and promotions.

SURVEYS

Ask people about their product preferences, technical issues or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

FORM ANALYTICS

Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.

CONVERSION FUNNELS

Quickly see which pages are converting and which are causing visitors to abandon your site.

Talk with customers on your site

LIVE CHAT

Build lasting relationships by helping people exactly when they need it with event- & time-based triggers.

Simplify website analytics on your store’s performance

INSIGHTS

Surface your most meaningful analytics through a customizable dashboard. Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the # of people on your store now, traffic count and traffic sources.

Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with Lucky Orange & scale up as your business grows with a Shopify Plus certified app. 1 click install.

Powerful ways to learn about your website visitors

SESSION RECORDINGS (REPLAY)

Watch people navigate your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live right now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

VISITOR PROFILES

See everything a person does on your website organized in one view. Watch replays of your customers' visits, star key events and by traffic source or cart value. Before contacting customers you can also view their chat logs and previous interactions to understand their experiences.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other apps, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms.

Offer shoppers discounts before they abandon their carts & gain feedback

ANNOUNCEMENTS

Provide a discount or product update to all visitors or trigger announcements by behavior. Use announcements on a specific page or for targeted visitors like those coming from Instagram or Google. Increase your conversion rate by offering discounts and promotions.

SURVEYS

Ask people about their product preferences, technical issues or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

FORM ANALYTICS

Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.

CONVERSION FUNNELS

Quickly see which pages are converting and which are causing visitors to abandon your site.

Talk with customers on your site

LIVE CHAT

Build lasting relationships by helping people exactly when they need it with event- & time-based triggers.

Simplify website analytics on your store’s performance

INSIGHTS

Surface your most meaningful analytics through a customizable dashboard. Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the # of people on your store now, traffic count and traffic sources.

Pricing 7-day free trial

See all pricing options

Free

Free

  • 500 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Starter

$10/month

  • 25,000 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Small Business

$20/month

  • 60,000 pageviews/month
  • 3 sites
  • 4 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Medium

$50/month

  • 200,000 pageviews/month
  • 8 sites
  • 10 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Beauty Supplies Store

he is very good and I would recommend him he helped me set up lucky orange thanks I would let other people work with him

Developer reply

January 26, 2022

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Jordan M.

Swan & Edgar

Great App, I couldn't recommend more. Incredibly useful for analysing website performance and making the required changes.

Developer reply

January 18, 2022

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Jordan M. from Lucky Orange

London Couture

Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying

Developer reply

January 14, 2022

Thank you for your review. As I mentioned in my emails, sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, we recommended disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), Private window (FireFox) or InPrivate window (Edge).

We’ve scheduled several calls with you over the last few days to resolve this issue, but unfortunately we haven’t been able to reach you. I hope that we’re able to connect soon.

Regards - Bradley, Director of Client Services, Lucky Orange

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