Magic Zoom Plus

We use this app on multiple stores, and rarely if ever have any issues. If we ever do have a problem they fix it for us immediately. Customer service is easily reachable, fast, and polite. Highly recommend.

Nous utilisons Magic Zoom Plus depuis plusieurs années avec toujours la même satisfaction. L'app est très facile à configurer et à modifier, sans besoin de connaissances approfondies. Le résultat est excactement celui attendu. Le support technique est très rapide, incroyablement efficace et courtois. On y devine une très belle équipe! Mille mercis à Magic Zoom Plus!

Could not get it working. It loads in very slow and wonky. Support is pretty much useless. They sent "it's fixed" multiple times without actually fixing anything

Besides being a great app, the support team at Magic Zoom Plus is phenomenal. We had a problem with the app conflicting with a part of the products section. After contacting their support, they quickly logged in and fixed the problem. I am very impressed by their quick and thorough customer support

LAST EDIT: After receiving a new message from the support, I realized that the mistake was mine. I had ticked the retina image switches for the zoom and the gallery which had caused my images to display too small. All fixed now and the app is back on our Website. Many thanks to Paula for her help! I decide"d to keep the entire review as it is as it may help other people who may face the same issue ;) This app is great!

EDIT: I’m disabling the app today while concerns #2 and #3 are being addressed. However, the way my images are displayed on click is the real deal breaker. When the gallery opens, the images appear even smaller than in the initial view. Unfortunately, this is completely counterproductive and pushes visitors to close the gallery.

I still don’t understand why the app can’t display images the way Shopify does natively. While Shopify’s approach sometimes enlarges images too much (depending on the original size), at least visitors get a proper zoom when they click.

It’s a shame because otherwise, this app is very well done and probably ideal for businesses that can share full-resolution images without concerns about counterfeiting.

INITIAL REVIEW: I have been using this app for a couple of years now and I'm globally very satisfied! It does what it says and doesn't slow down our Website. To top it off, it's super fairly priced with a one-time payment!

Only missing features to make it perfect are:
- the ability to zoom expand beyond the actual size of the image (like a digital zoom effect). Because if your images are not big enough, the expanded view makes no difference with the initial size.
- a feature to force all images to display at the same size in the gallery view
- a feature to display the image captions in the gallery (not when zoomed or expanded)

The app is really good and the support team has been very helpful.
only this is I would love if they can implement adding video onto the extended view it would be so helpful.

Works in Impulse theme, but doesn't seem to work in Influence theme.

Brilliant! I installed it with the click of a button and it worked immediately. It has improved the look of the product pages astronomically. Easy settings if you want to refine the look. It also fixed a previous product image issue where when clicking on it loaded the image into the parent browser tab. It looks much better than it did before. Had a little teething issue to begin with and support was very quick to respond and resolved it very promptly. Highly recommended. 5 Stars !!

for us is the best!, we have years working with magic zoom plus. it still looks modern and works perfect after all this time. but.. this app has one hidden treasure: their customer support is AWESOME. super fast, people wanting to help and make much more than necessary to help you every single time. You Guys ROCK, thank you very much!!!!!!!

Their customer service is SO prompt and helpful!! We recently had a technical issue and they fixed it within 24 hours. Other apps take days.... Really love this app!! I do wish they had a direct chat button (vs e-mail) but understand why they don't. Love this app!