Mailchimp Forms , 1,492 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.
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I love the initiative mailchimp takes to get involved with helping my engage with my customers.
I a new to the platform but I have heard a lot about it. I am looking forward to using it.
Very easy to set up. Looks great!
So far so good. We will see how this attracts future customers and how the customer response is to this.
Thank you this app is amazing. It was really helpful. Wish you all the best to create more and more apps like this. Cheers.
We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.
seems pretty good just wish i coould remove the powered by mailmunch text at bottom of sign up box..
GREAT APP USED TO HELP WITH EMAIL MARKETING, AND TARGET EMAILS TO KEEP CUTOMERS ENGAGED AND GET DISCOUNT CODES
It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing app to send out emails for an offer that ends that night. Our account kept showing that we aren't on the email marketing pro plan even tho we were charged for it. Software products all have bugs and we understand that. So that's not the real dysfunction here. The customer service was chaotic, disappointing and incompetent. We reported the bugs and tried to get it resolved. The issue was handled by multiple customer service staff and they were giving us contradicting responses. Every time a new customer service person came in, we needed to brief them what has happened and what's worse is that no one took their time to look at all the screenshots we sent to really understand the issues. (and it's not that complicated) We decided this is not a service provider that we wanted to work with after talking to 4 different staff and still couldn't use the services we've been charged for. After we had clearly stated that we want to cancel the plans and want our money back, the customer service staff was still not listening and brushing it off saying "I am just trying to make sure that you can send out the campaign while we assist you with setting up your account." Please review the feedback and improve your services. You've built something pretty good but you need better services to retain your customers.
Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please reach out to us at "support@mailmunch.co"
I do believe that this app has gained more interaction with customers, and has helped my email list grow.
Very happy with the app so far. Excellent support team and customer service! I do recommend Mailmunch.
Hi Gaaluub, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"