Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

September 7, 2019

It was easy to install and User Friendly application that perfectly integrates with Shopify and MailChimp.

KamaKiuga
United States
8 days using the app
December 17, 2020

I was offered to share my review of the recent install. I give a three until I get with support to troubleshoot the email sign-up section that is not working properly on Android mobile. There is also a field as for bithdate error. Another issue is if the customer press the x in order to avoid the sign up, the sign forces email sign up within seconds of opening a product catagory. This went on throughtout my testing the app and adjusting any settings. Hope this first review help. I will update once all communication is done with their support team to help resolve.

UltraBeauty.Store
United States
6 months using the app
Mailmunch replied December 17, 2020

Hi UltraBeauty.Store, Apologies for the inconvenience. It appears that you have multiple instances of our app installed which might be causing several of the issues you pointed out. Please make sure you only have one instance of our app installed.
We have also reached out to you against the registered email address. You can also reach out to us at "support@mailmunch.co" so we can have these issues resolved for you.

November 8, 2019

i liked it a lot better prior to the change last year. its no longer user friendly, i struggle to use it now and am very frustrated

Beach Gypsy
United States
5 months using the app
November 26, 2018

Easy to install and help me captured my visitors. Will use the visitor email information to inform of new products launch and my sites coming Sales campaign

DaringDrones.com
Singapore
6 months using the app
Edited October 1, 2020

This app is very difficult to operate on a IPhone. Almost impossible to fully operate. Which sucks

QueensHairNBeauty.com
United States
5 months using the app
Mailmunch replied October 12, 2020

Hi QueensHairNBeauty.com, We apologize for the inconvenience you had to face. For optimal user experience, please access your Mailmunch account on a work machine. I have also relayed your feedback to my engineering team to make our web app more mobile-friendly.

May 6, 2020

Easy process to make a pop-up but I have not yet tested it out. So after that I should be able to give a proper review.

Katsumu
Australia
3 months using the app
Mailmunch replied May 14, 2020

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

November 15, 2018

I really like this application and I recommend to use it because is the key to attire customers.
thank you

ShoStore
Morocco
7 days using the app
February 21, 2017

Very easy to setup and great instructions. Just started using it so we will see how many visitors sign up with my little bribe. So far zero complaints.

My French Bulldog Shop
United States
3 months using the app
June 30, 2019

I don't know what I like or dislike because this is my first time using the app. I will do a better review at a later date.

Bling-Atude on Bling
United States
3 months using the app
April 29, 2018

The apps works wonders with MailChimp. I would definitely keep using it and recommend to a friend.

Thanks MailMunch!!!

Tja Gifts More
United States
7 days using the app