Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

January 26, 2021

I just installed the app, and even I can’t log in because my email can’t receive the verification code. Just like that, they charged me for two times. Please refund my money immediately.

PIGGOODS
China
About 22 hours using the app
Mailmunch replied January 27, 2021

Hi PIGGOODS, We are extremely sorry to hear about your experience. We have reached out to you so we can have your concerns addressed as well. You can also find support articles for the issues you mentioned on our Knowledge base "https://help.mailmunch.com/en/"

November 7, 2019

Awesome app integration with Shopify! Highly recommended to everyone who is a Shopify Online seller.

AudiTech™️Sound
Australia
About 1 hour using the app
June 26, 2017

Love mailchimp! This pop integrates perfectly with existing list.

Nixxen Rayne
United States
About 1 hour using the app
June 7, 2022

App claims to be free, a feature that I needed required a subscription. I subscribed to premium to get this feature and then when trying to implement this feature on my site I am told that it is only available for pro and my subscription would need to double in price. I asked to be reimbursed and uninstalled the app. The charge has never been refunded.

Michelle Marie Boutique
United States
About 22 hours using the app
Mailmunch replied June 15, 2022

Hi Michelle Marie Boutique, I would like to applogize for the inconvenience you had to face. It is my understanding that a refund was processed promptly. I would also like to address all your concerns regarding the premium subscription. Please respond to the email sent from one of our Customer Success champions so we can have this issue addressed to your satisfaction.

April 25, 2020

Awful app. It has nothing to do with Mailchimp but uses its image. After removing the application from the site, the site became unavailable.

Bikewest.com
United States
About 21 hours using the app
Mailmunch replied May 4, 2020

Hi Nadine, Based on our conversation over the support channel, were you able to confirm if this issue was caused by the Mailchimp app removal and not the MailMunch app removal? We would love to address any outstanding issues if there are any.

December 1, 2019

This app helped me a lot. As a new member in shopify business, this app simplified my work. Thanks for beautiful app

Pets Kingdom
Australia
About 1 hour using the app
Mailmunch replied December 2, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

May 14, 2020

Je me souviens pas d'avoir utiliser cette applications. Bien que j'ai jeter un coup d’œil. Je n'est pas de compte mailmunch mais ils me spam d'email et font buger mon compte shopify, je ne comprend pas car aucune appli est installer sur mon compte shopify en rapport a Mailmunch. J'ai déjà expliquer le problème a MailMunch par email. Aucun réponse, ou elle sont-hors sujet. Attention donc, malheureusement, pour ma pars, cela me pose beaucoup de problème pour rien.

Eurêkions
France
About 19 hours using the app
Mailmunch replied May 14, 2020

I apologize for any inconvenience. I looked up your support history and I was not able to find any support ticket created with us. Please create a support ticket with and we will have this issue looked into and resolved for you.

February 22, 2019

get beeter want to use , you can try this fo free. iwant not just 2000 mailchimp get free but 5000 .

7thingsyouneed
Indonesia
About 1 hour using the app
November 11, 2019

User friendly interface. Excellent attention to detail. The app does exactly what it says it will do. Try it out!

SICKEN
Canada
About 1 hour using the app
December 4, 2019

The Pop-Up was really easy to set up and integrate into our existing MailChimp account. The "proof of the pudding" is going to be in seeing if our visitors sign up... Just wondering - is this pop-up 'bot-proof'?

Turqle Brands
South Africa
About 1 hour using the app