Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

January 26, 2021

I just installed the app, and even I can’t log in because my email can’t receive the verification code. Just like that, they charged me for two times. Please refund my money immediately.

PIGGOODS
China
About 22 hours using the app
Mailmunch replied January 27, 2021

Hi PIGGOODS, We are extremely sorry to hear about your experience. We have reached out to you so we can have your concerns addressed as well. You can also find support articles for the issues you mentioned on our Knowledge base "https://help.mailmunch.com/en/"

November 7, 2019

Awesome app integration with Shopify! Highly recommended to everyone who is a Shopify Online seller.

AudiTech™️Sound
Australia
About 1 hour using the app
June 26, 2017

Love mailchimp! This pop integrates perfectly with existing list.

Nixxen Rayne
United States
About 1 hour using the app
June 7, 2022

App claims to be free, a feature that I needed required a subscription. I subscribed to premium to get this feature and then when trying to implement this feature on my site I am told that it is only available for pro and my subscription would need to double in price. I asked to be reimbursed and uninstalled the app. The charge has never been refunded.

Michelle Marie Boutique
United States
About 22 hours using the app
Mailmunch replied June 15, 2022

Hi Michelle Marie Boutique, I would like to applogize for the inconvenience you had to face. It is my understanding that a refund was processed promptly. I would also like to address all your concerns regarding the premium subscription. Please respond to the email sent from one of our Customer Success champions so we can have this issue addressed to your satisfaction.

December 1, 2019

This app helped me a lot. As a new member in shopify business, this app simplified my work. Thanks for beautiful app

Pets Kingdom
Australia
About 1 hour using the app
Mailmunch replied December 2, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

May 14, 2020

Je me souviens pas d'avoir utiliser cette applications. Bien que j'ai jeter un coup d’œil. Je n'est pas de compte mailmunch mais ils me spam d'email et font buger mon compte shopify, je ne comprend pas car aucune appli est installer sur mon compte shopify en rapport a Mailmunch. J'ai déjà expliquer le problème a MailMunch par email. Aucun réponse, ou elle sont-hors sujet. Attention donc, malheureusement, pour ma pars, cela me pose beaucoup de problème pour rien.

Eurêkions
France
About 19 hours using the app
Mailmunch replied May 14, 2020

I apologize for any inconvenience. I looked up your support history and I was not able to find any support ticket created with us. Please create a support ticket with and we will have this issue looked into and resolved for you.

February 22, 2019

get beeter want to use , you can try this fo free. iwant not just 2000 mailchimp get free but 5000 .

7thingsyouneed
Indonesia
About 1 hour using the app
December 4, 2019

The Pop-Up was really easy to set up and integrate into our existing MailChimp account. The "proof of the pudding" is going to be in seeing if our visitors sign up... Just wondering - is this pop-up 'bot-proof'?

Turqle Brands
South Africa
About 1 hour using the app
November 7, 2018

I used this app to add custom fields to my pop up newsletter. Was able to design the basic template to look good and it's working so far.

The Happy Colour Shop
United Kingdom
About 1 hour using the app
October 16, 2020

They are good wish free plan had a few more options but good overall! I would definitely recommend this to anyone interested in email marketing for your business!

Veilahairextensions.com
United States
About 1 hour using the app
Mailmunch replied October 23, 2020

We appreciate the nice review you have left us. If you require any further assistance, please feel free to reach out to us at any time through your Mailchimp forms by Mailmunch Shopify app account.