Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

Edited November 29, 2018

The app is easy to use the help feature is mostly helpful. Sometimes the information provided on the help page is a bit technical for me with instructions to add codes to the web page. I am just not familiar with that. lol I do like the app and the help it provides.

Aqua Azul
United States
9 months using the app
November 11, 2018

Excellent tools for collecting blog subscribers. I love the ease of installation and campaign setup. Highly recommended.

ALCJR Jewelry Creations
United States
21 days using the app
February 19, 2021

App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.

Vintage Vandalizm
United States
Over 1 year using the app
Mailmunch replied March 10, 2021

Hi Vintage Vandalizm, Apologies for the inconvenience. It is my understanding that this issue was resolved for you. If that is not the case, please reach out to us at "support@mailmunch.co" We will have a zoom screen share call scheduled with you to have this issue reproduced on your end and have it resolved as well.

July 14, 2019

A great feature for your online store. I definitely recommend it 100 percent. It helps to improve your sales with no doubts.

Fashion and Heels by Nitza
United States
20 days using the app
Mailmunch replied July 18, 2019

Thanks so much for your nice review. Please let us know if there is anything you need.

I would also recommend checking out our knowledge base for more Shopify and Mailchimp features related support articles.

September 3, 2019

I am not sure I see an tutorial and now is complete different I don't see where are the campaigns also the explanations to set up the for is not clear where to add this code.

Lady Boost Fashion Shop
United States
Over 1 year using the app
Mailmunch replied September 5, 2019

I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

You can also create support ticket with us through your MailMunch account by clicking on the Help button in the bottom right corner for any specific queries.

February 16, 2021

It is a great app but could you add more free template options for new stores? because those stores need a time to grow and want some special look to meet their customers needs and trusts.

Harmony icon
Canada
20 days using the app
Mailmunch replied March 10, 2021

Hi Harmony icon, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

November 25, 2018

First time user and your walkthrough was very easy to navigate. Keep up the amazing work. Be sure I'll recommend you guys to my Ecomm friends.

Genie's Lamp Emporium
United States
20 days using the app
Edited August 28, 2019

This app makes starting an online store more easily than other plate forms they have exceptional customer service support too. 5 stars all the way...

Maltese Artistic Designs
United States
20 days using the app
June 17, 2020

I took the Mailchimp application, because they have always been the best, the application is great, and allows a lot of functionality. Very good Application

buxira
France
20 days using the app
Edited May 17, 2019

Awesome! I have just started to use it. So far it is going great and incredible. Thank you for the platform

HerbSutra
Canada
19 days using the app