Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

April 23, 2021

Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.

Crystal Cactus
United States
12 months using the app
Mailmunch replied April 23, 2021

Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if that is the case?

July 28, 2017

Easy to use and great functionality

Art Xtedia
Australia
17 days using the app
November 10, 2019

I just started using it. So far it is capturing all emails. I still havent done any campaigns as such. I will get back again after a while.

Little Helpers of Santa
United States
17 days using the app
October 11, 2017

didnt try it yet but someone have reccomanded the app

Discounted Watches
United Arab Emirates
17 days using the app
February 7, 2019

good perfect application MailMunch for business ia need working with dis mailmunich for mi business thanks you

limobusiness
Hungary
17 days using the app
September 6, 2019

it was great but needs more free options, thats all I have to say thank you guys very much nothing more to say here

Male Material
Australia
7 months using the app
Mailmunch replied September 19, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

July 19, 2020

The subscribe icon is not popping on the desktop. It pops up on the mobile. I will be deleting this app from my shopify if it continues not to work properly.

Justified Envy Boutique LLC.
United States
12 months using the app
Mailmunch replied July 20, 2020

Hi Justified Envy Boutique LLC. Your popover form is working fine on desktop devices as well. Please open a new incognito window, open your store, let it load, and then refresh the page to view the form.

Your Popover form is currently set to display on second-page visit. The reason why it is not displaying for you in the normal window is provided in the support article listed below.
https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

July 6, 2018

I like how the newsletter pop up doesn't lag! Thanks!

Eworld Wide Shop
United States
16 days using the app
May 1, 2020

Does what I needed it to do! I would have liked more customization options for the design, but the UI was easy to use, and edits are easy to make. Haven't found a better alternative, so it's my top recommendation!

ProKera Skin Care
United States
7 months using the app
Mailmunch replied May 4, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

February 1, 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Triple Nikel
United States
11 months using the app
Mailmunch replied March 10, 2021

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is not the case, please feel free to reach out to us at "support@mailmunch.co" or by starting a new chat session through your Mailmunch account.