Reviews (85)

Overall rating
3.3
Counts per rating level
  • 49% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
October 15, 2019

would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.

SmoothIncDesigns
United States
1 day using the app
MailerLite replied October 21, 2019

Hello,

Your account is currently approved and you are free to use it, however, if you have any additional questions or concerns, please contact us at info@mailerlite.com

Thank you!

July 7, 2019

I thought I found a good email marketing app I like this app but it is too HARD to use. I can't figure out how to send an email to just one subscriber or how to upload my pictures from my store. I watched the Video and it showed something different then what I see in the app when I trying to create a campaign. Thinking about deleting the app from my store.

Fashion Watches Galore
United States
1 day using the app
MailerLite replied July 10, 2019

Hello,

I am sorry you are having a bad experience with the app.

Could you please contact us at info@mailerlite.com? Our support team will walk you through and answer the questions you have.

Thank you!

Edited March 25, 2019

Não fui aprovado sendo que meu site é valido tenho dominio e hospedagem, seus sistemas de aprovação automatizados não aprovaram meu site válido isso é ruim depois deu ter perdido maior tempao configurando o mailer lite automatico

secretdiamondluxos
Brazil
1 day using the app
MailerLite replied March 26, 2019

Hello,

Very sorry for any inconvenience caused. Could you please contact us at info@mailerlite.com and your account will be approved.

Thank you!

November 22, 2018

I tried to use this app in place of Mailchimp for Shopify, however their automated approval systems did not approve my valid website. As you would expect with Eastern European support, they were no help whatsoever.
Avoid wasting your time with this substandard application.

Esoteric Gentleman's Club
France
About 22 hours using the app
MailerLite replied March 13, 2019

Hi,

I can see that your account is approved at this moment. If you need any help, please contact us at any time. Our customers’ happiness rating is 97%!

August 12, 2019

They just collect the customer data and app is not functional. Horrible customer service, the expect us to contact them multiple times to resolve.

Style Aspect
India
About 21 hours using the app
MailerLite replied August 12, 2019

Hello,

I am sorry for any inconvenience this may have caused. Your account is approved and you can use the app.

If you have any questions, you can always reach out to us at info@mailerlite.com

Thank you.

June 27, 2021

They didn't approve my account because the algorithm didn't trust/like me. Stay away from this. There are better apps.

Proud Fox Tattoo
Germany
About 21 hours using the app
MailerLite replied July 1, 2021

Hi there, We love to understand the situation a bit more. Unfortunately, at the moment, I do not have enough details to know the history. If you'd like, you can email me at feedback@mailerlite.com with more information and I can have a look into this and maybe have a chat about it?

- Lay

August 15, 2020

Would love to give his app 5 stars because for ease of use and user interface. However, I keep having to install and uninstall it in order to use the ecommerce integrations (abandon cart, dynamic products, etc.) Will definitely use again if/when they work out the kinks.

quieroprints
United States
4 days using the app
MailerLite replied August 17, 2020

Hello,

Thank you for your feedback!

Could you please contact us at support@mailerlite.com with more details about the issue you are experiencing?

It would help us to investigate further and make sure it works well for you!

Thank you,
Paul

Edited July 27, 2019

i sign up for use this email for business i use klaviyo and constant contact for years never seen such crazy explain why i was not approve.

Sorry, we can't approve your account
We review all new customers in order to protect our system and others from potential spam email.

Our system performs many checks and tests to determine the validity of new accounts. Unfortunately your account didn't pass those tests.

If you believe that it's a mistake, please contact us at
WHY WILL I WASTE ME TIME TO CONTACT YOU.
YOU NOT THE ONLY EMAIL COMPANY, YOU ALL NEED TO CHECK MY HISTORY WITH MY OTHER TO BUSINESS, NEVER I HEARD SUCH CRAP. SHOPIFY NEED TO GET YOU OFF THE PLATFORM.I DID NOT EVEN SEND A EMAIL TO NO CUSTOMERS. YOU ALL ARE JOKE ANS WASTING PEOPLE TIME.

approve@mailerlite.com

tymior
United States
About 8 hours using the app
MailerLite replied July 30, 2019

Hello!

It seems that you have created 2 accounts with MailerLite and you can have 1 account per 1 organization. The first account you have created is approved and you can use it.

If you would like to get more details, please contact us at info@mailerlite.com

We are sorry for the trouble.

January 31, 2019

Just don't waist your time. Poor product and even worse customer service. If I could give it less then one star I would.

Davis Tactical
United States
About 6 hours using the app
MailerLite replied March 13, 2019

Hi there,

We understand that the account disapproval might result in bad reviews, but our main priority is the best possible deliverability for our customers. That’s why we have to disapprove some accounts which are not in compliance with our Terms of Use and Anti-Spam Policy.

May 19, 2023

I’m glad I can rely on mailer support to help me with my email marketing needs and get back with me as soon as they can to resolve my concerns

Kingz Private Label
United States
2 days using the app