MailerLite Classic , 85 reviews

Overall rating
3.3
Counts per rating level
  • 49% of ratings are 5 stars
    42
  • 4% of ratings are 4 stars
    3
  • 4% of ratings are 3 stars
    3
  • 8% of ratings are 2 stars
    7
  • 35% of ratings are 1 stars
    30
December 8, 2021

App is ok but customer service terrible, it gets a number of follow ups to have an answer... this is annoying

socque-paris
France
Over 2 years using the app
MailerLite replied December 10, 2021

Hi there, such a shame to hear about this experience! I would love to dive in on this - if you haven't already, please email us at feedback@mailerlite.com

July 4, 2020

The app looks GREAT! The customer support is AWFUL! Countless emails sent without an answer. And to get an approved site, I'm STILL WAITING, The CUSTOMER SUPPORT......

FranLamothe
Canada
3 months using the app
MailerLite replied July 13, 2020

Thank you for the feedback. I'm glad to hear you like our app!
It seems that our Customer Support team has replied to your questions. However, if you have any other questions or if something remained unclear, please contact again our support team which will be more than happy to help you.

Best,

Irene

March 14, 2020

Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls.
The good part is that it has a good interface and the you can design nice emails with it.

Baggio Café
Brazil
2 months using the app
MailerLite replied March 16, 2020

Hello,

I am really sorry for the inconvenience you've experienced.
As these technical issues differ from one shop to another, it requires some time to investigate the possible problem. We are looking into your case and doing everything to solve it as soon as possible.

Thank you!

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