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The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.
Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.
Hi Poochie Moochie Pet Store West Edmonton, I apologize for any inconvenience you had to face. We do have a live chat option available for all our customers. I looked up your support history and your chat was promptly addressed. All the customers added to your store from any store are synced with your Mailmunch account. The sync option for your store was actually toggled off from your Mailmunch account which caused this issue. Your support request was responded to with a solution and multiple followups were sent as well seeking confirmation if the issue has been resolved for you or not.
If you are still facing any issues, please let me know and i will have it looked into on priority basis.
Very good popup app for collecting emails and creating lists.
Hi RTD Magazine, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
I have tried a lot of apps for my email services but none of them work like Mailmuch. Great customer service! Thank you Hassan for your extremely helpful
Hi HN Mart, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"
I LOVE this app .. very easy to use
Great App. Seems to be working well for us.
Easy to install - great addition to the site
Haven't seen it work yet but was easy to set up.
We've just installed this, and so far so good :-).
A great free alternative, especially for small shops!