Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing email subscribers and sales conversions through features like customizable pop-ups, email campaigns, and landing pages. They appreciate its user-friendly interface, free version availability, and A/B testing functionality. The responsive customer service is also highlighted for providing quick issue resolutions, contributing to its effectiveness in improving customer engagement and sales.

July 22, 2024

The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.

Gyv Me Body
United States
About 3 years using the app
June 15, 2024

:-)

FlashMobSpiritual
France
About 2 months using the app
May 23, 2024

Very good popup app for collecting emails and creating lists.

RTD Magazine
United States
About 1 year using the app
Mailmunch replied May 29, 2024

Hi RTD Magazine, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

January 31, 2024

Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.

Poochie Moochie Pet Store West Edmonton
Canada
11 months using the app
Mailmunch replied March 19, 2024

Hi Poochie Moochie Pet Store West Edmonton, I apologize for any inconvenience you had to face. We do have a live chat option available for all our customers. I looked up your support history and your chat was promptly addressed. All the customers added to your store from any store are synced with your Mailmunch account. The sync option for your store was actually toggled off from your Mailmunch account which caused this issue. Your support request was responded to with a solution and multiple followups were sent as well seeking confirmation if the issue has been resolved for you or not.

If you are still facing any issues, please let me know and i will have it looked into on priority basis.

March 1, 2024

I was used to Mailchimp, and now getting used to this one. So far, I love the customer service they have been helpful and quick to respond. I am still getting used to using the layouts, so I am a little slow but I find this is easy to self-teach. Thank you!

Heart Consciousness Evolution
United States
6 days using the app
Mailmunch replied April 2, 2024

Hi Heart Consciousness Evolution, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited January 25, 2024

We've been using it since 2016 with no problems. today I had a minor issue and got a response in less than an hour. Exceptional support!

Groove Monkee
United States
Almost 8 years using the app
July 12, 2017

Awesome App! A MUST have in your e-commerce!!! I recommend it, definitely.

Beauty Prana
United States
About 7 years using the app
November 4, 2016

Great app! Easy to install and set up. Does exactly what it says it's going to do and does it well. Highly recommended!

Ddrecs
United States
Over 6 years using the app
January 19, 2017

Love it! exactly what I need, simple but powerful

Totalalphabrand
United States
Over 6 years using the app
June 5, 2017

THIS IS SERIOUSLY THE BEST EMAIL POPUP/FORM APP IN SHOPIFY. The support is amazing--the app is surprisingly robust and very flexible. Worth it many times over!

Davekny Temp
United States
About 6 years using the app