Mailmunch ‑ Email Popup , 549 reviews

I thought I had found exactly what I was looking for with this app, purchased the highest level subscription which is $39.98 a month so I had access to all the "pro" features. I set about redesigning my entire website with their scripts. I spent the better part of 6 hours integrating it in my website. Shortly after it was live I started receiving messages that functions on my website were not showing up.... namely my contact forms and sign up pages. When I looked the app had downgraded my account back to free and removed all the scripts I had installed virtually bringing my website to a stand still. I was forced to revert my website back to before I used this app and contacted support. They said they fixed the issue and upgraded my subscription back to the pro version. I then added all the scripts back to my site. I started a giveaway and several specials for members at that time. Literally 24 hours later everything was gone again and judging my my traffic reports people were going to my sign up pages only to find nothing there. This made me look unreliable and untrustworthy. I contacted support again and was assured it would never happen again but the damage was done. My customers lost trust in me and I lost trust in this app and found another app that I have yet to have an issue with and is over half the cost. Only plus to this app is it is very nice looking and fairly easy if you have experience with these kinds of app. Maybe I was just unlucky or maybe they have some serious tech issues... I don't know but the time lost setting everything up twice only to have the same issue happen over and over doesn't set well with me plus the possible lost revenue from customers that probably won't come back. Very time consuming and expensive lesson.

Easy to customize, add to site, track conversions and folks added to email list. Love that most features are free, too!

I used this app to create a discount pop-up and it look so wonderful. I recommend it to create a mail list for yours campaign

This is a fantastic free app if you need a quick email pop-up form. The support team was very responsive and helpful when I had a question. Thank you!

Good customer service. An agent got on a zoom call with me when I couldn't manage on my own and walked me through the entire process.

I signed up for pro and then regretted it instantly or so i thought, i wrote them about my concerns and they instantly fixed my issues and i was so excited.. The customer service alone is with the monthly fee.. cant wait to see what else i can do with their services.

I truly enjoy the step by step, walk through to automate and personalize y customer engagement expereince

This does the job just fine for email subscription pop-up, but is NOT transparent about its pricing and features for paid plans. Also it charges significantly more through Shopify than it does if you sign up separately. I upgraded from free to $14.99 a month so I could send emails to my customers and was just informed I can't send a 3rd email to my customers (yes, 3rd ever email! I've been in business for two months!) because I hit the "limit" that is not listed anywhere. That's after they encouraged me to upgrade so I could send emails! I double checked the fine print which I always read and save, and it was not mentioned. If you want to use them for emails, just go direct through their website and save significant $$$$ or my advice would be to look elsewhere.

We currently use this app to offer our customers a welcome offer on arrival to our site. I was having technical issues, and support was not only quick and efficient but super helpful!

I JUST installed this app, and it was VERY easy to use. I checked my website and the email subscribe pop up that I wanted was there-so far so good!
Giving it 4 stars because I haven't really had time to work with it or get user experience. We'll see how it goes, but so far it's working great!