Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effective email marketing capabilities, particularly in collecting emails and boosting sales conversions with features like exit intent popups. They appreciate the seamless Shopify integration, customizable pop-ups, and user-friendly interface that simplifies creating email campaigns and landing pages. The responsive customer support and easy setup are also noted as significant advantages.

April 20, 2021

I use this app to help with sign ups and it is great and easy platform. It helps with organizing campaigns and events for a great way to connect with the target audience longterm. I highly recommend this app.

MOLIAE Beauty
United States
Almost 2 years using the app
Mailmunch replied May 11, 2021

Hi MOLIAE Beauty, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.com"

June 27, 2022

Everything works well and gets updated quick. Lots of options design-wise as well. Couldn't ask for more !

SAFAR INTERIORS
Belgium
Almost 2 years using the app
Mailmunch replied June 28, 2022

Hi SAFAR INTERIORS, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 27, 2018

Really Happy with the MailMunch App. I Have a pop up as well as an automatic welcome email set up and it is working well. My Subscriber list is growing nicely. Easy to Install and set up. Love it!

What Kazzi Loves
Australia
Almost 2 years using the app
September 17, 2021

I love that this app helps me keep track of what is going on in my business but keeping stats in one place.

Coastal Mermaid Boutique
United States
Over 1 year using the app
Mailmunch replied October 14, 2021

Hi Coastal Mermaid Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

January 24, 2021

It just easily block your mailing function, and takes more than one week to restore the function, poor tech and poor customer service. Never recommend.

Tilami
China
Over 1 year using the app
Mailmunch replied January 27, 2021

Hi Tilami, We are really sorry to hear about your experience. The issue you were facing was resolved promptly but it appears there was a delay on your end in receiving the communication sent from our end. We have reached out to you directly on the email as well so we can address any concerns you may be facing.

Edited November 13, 2018

Awesome app.. really easy to use and extremely versatile. Looking forward to see how much this helps us grow

Raw Iron Coffee Company
United States
Over 1 year using the app
July 1, 2019

I contacted them multiple times on several issues for 3 days and nobody gets back. still waiting for assistance !

DilaraSaatci
United States
Over 1 year using the app
Mailmunch replied July 11, 2019

Hi Dilara, Extremely sorry for the inconvenience. Can you please check your inbox. I checked your history and all your support queries were replied too but no further response was received for those replies. If you are not receiving replies for support tickets, please let me know.

August 3, 2018

this is great for beginners and also for advanced users. very user friendly

Tshirtfella2
Philippines
Over 1 year using the app
December 13, 2020

Simple to use and great plans/options for free. Set up was quick. Tested it out on my site and seems to work well.

eSSe
United States
Over 1 year using the app
Mailmunch replied December 17, 2020

Hi eSSe, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account

April 25, 2019

Good app to use but the loading time could be improved anyways
I installed only 1 day and collected already 4 users without any advertising campaigns going on

Harda Smart Tech Ecosystem
Hong Kong SAR
Over 1 year using the app