Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effective email marketing capabilities, particularly in collecting emails and boosting sales conversions with features like exit intent popups. They appreciate the seamless Shopify integration, customizable pop-ups, and user-friendly interface that simplifies creating email campaigns and landing pages. The responsive customer support and easy setup are also noted as significant advantages.

September 2, 2019

Working well so far. Really looking forward to seeing how it works for new customers and returning customers.

FRAMED Eyes
United Kingdom
11 months using the app
Mailmunch replied September 5, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

November 14, 2018

I just installed this app. Super simple to use and set up. Excited to see it start collection emails.

Sweet Legacy Boutique
United States
11 months using the app
May 28, 2020

I love this app! it will make my list grow... i used itin the past integrated with Mailchimp I thnks is a great tool

Cintamexico
Mexico
11 months using the app
Mailmunch replied June 12, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

May 12, 2021

Easy to use, and really clear, never had to use customer support but only got good reviews about it. Very useful.

Rise Up Board
Canada
11 months using the app
Mailmunch replied August 23, 2021

Hi Rise Up Board, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.com"

April 1, 2017

awesome!!!!!!! try it out! easy to use! thank you

Punk Fitness
Australia
11 months using the app
April 22, 2016

Does everything you need it to do. Easy to customise and integrate into your store. Great support from the team. We had an additional feature that we needed for our store so they updated the app!

Progen Supplements
Australia
11 months using the app
Edited March 4, 2021

Over the past 15 days, mailmunch twice disabled the emails of messages, there is no support on weekends. Both outages resulted in a loss of sales and customer confidence.
Updated! Even on Monday, no answers from support.
Updated. Message from mailmunch - We are also currently working on expanding our customer success coverage to 24/7 so esteemed users such as yourself do not have to face any such inconvenience.
Updated - It was disabled 3rd time during 20 days

OhSpecs
Estonia
11 months using the app
Mailmunch replied March 10, 2021

Hi Artem, Apologies for the inconvenience. I checked on my end and I can see that this issue has been taken care of. Can you please confirm if that is the case? If the issue persists, please reach out to us at "support@mailmunch.co" so I can have this issue resolved for you on a priority basis.

February 2, 2019

I'm new to everything, email marketing, I am loving the simplicity of the free beginner plan. Thanks.

Frugal Family Deals
United States
11 months using the app
June 22, 2022

From what I see so far I think it's a very simple and easy to use process, and I look forward to using it more.

Chang'n Lanes
United States
10 months using the app
Mailmunch replied June 28, 2022

Hi Chang'n Lanes, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

June 22, 2020

Thank you so much for this amazing app. I was looking for an app to make the presentation of my business professional.

The Suga Water Company
United States
10 months using the app
Mailmunch replied July 10, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.