Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive setup, seamless Shopify integration, and effectiveness in boosting sales and growing email lists. It offers a range of customization options and features like A/B testing, even in the free version. Many praise its cost-effectiveness, quick and helpful customer service, and transparency with no hidden fees or pushy upgrade tactics.

July 24, 2017

I LOVE this app .. very easy to use

Kenedell Maliki Man
United States
3 days using the app
August 5, 2018

Love the formatting of the popup!

Cbdizzle
United States
About 3 hours using the app
July 18, 2022

Nice to be able to customize the pop up exactly how I wanted it to so it can match the layout of my website.

Pretty Icon Shop
United States
2 days using the app
Mailmunch replied July 25, 2022

Hi Pretty Icon Shop, We appreciate the nice review you've left us. Please reach out to us at "support@mailmunch.com" or through the live chat option available in your Mailmunch account so we can assist you with achieving your desired form layout to match your store styling.

January 6, 2022

I thought I had found exactly what I was looking for with this app, purchased the highest level subscription which is $39.98 a month so I had access to all the "pro" features. I set about redesigning my entire website with their scripts. I spent the better part of 6 hours integrating it in my website. Shortly after it was live I started receiving messages that functions on my website were not showing up.... namely my contact forms and sign up pages. When I looked the app had downgraded my account back to free and removed all the scripts I had installed virtually bringing my website to a stand still. I was forced to revert my website back to before I used this app and contacted support. They said they fixed the issue and upgraded my subscription back to the pro version. I then added all the scripts back to my site. I started a giveaway and several specials for members at that time. Literally 24 hours later everything was gone again and judging my my traffic reports people were going to my sign up pages only to find nothing there. This made me look unreliable and untrustworthy. I contacted support again and was assured it would never happen again but the damage was done. My customers lost trust in me and I lost trust in this app and found another app that I have yet to have an issue with and is over half the cost. Only plus to this app is it is very nice looking and fairly easy if you have experience with these kinds of app. Maybe I was just unlucky or maybe they have some serious tech issues... I don't know but the time lost setting everything up twice only to have the same issue happen over and over doesn't set well with me plus the possible lost revenue from customers that probably won't come back. Very time consuming and expensive lesson.

Patriot Apparel Shop
United States
3 days using the app
Mailmunch replied January 14, 2022

Hi Patriot Apparel Shop, We are extremely sorry for the experience you had with our app and the inconvenience you had to face. I would like to address all your concerns and try our best to earn your trust. We have reached out to you and we would really appreciate a response so we can have this matter resolved to your liking.

March 6, 2017

Awesome and easy to use. I highly recommend

Vanessa Lynne Boutique
New Zealand
About 3 hours using the app
November 27, 2020

Very easy, user-friendly sign-up process. Support was very responsive when I ran into a minor glitch.

Cocoa & Co.
United States
1 day using the app
Mailmunch replied December 10, 2020

Hi Cocoa & Co., We appreciate the nice review you've left us. If you require any further assistance or have any queries, please feel free to reach out to us through your Mailmunch account.

January 28, 2018

Great app I like it its easy to use

Pauline Awsome Store 2
South Africa
About 2 hours using the app
March 12, 2018

Super easy to set up. I chose the basic plan which is 100% free. Highly recommend.

French Wine
Hong Kong SAR
About 23 hours using the app
March 3, 2021

This app is easy to set up and very helpful for email collection. I do think it is a bit pricey for the upgraded feature but I did need them so I'm willing to pay it.

Captiva Collection
United States
About 1 hour using the app
Mailmunch replied March 10, 2021

Hi Captiva Collection, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.co"

Edited October 29, 2019

Incredibly easy to use. I got subscribers immediately I would recommend this app to anyone just starting.

Shop Concrete
United States
About 1 hour using the app
Mailmunch replied October 30, 2019

We appreciate the nice review you have left us. If you require any assistance please let us know.