Reviews (1,790)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

Edited September 22, 2021

I use this for managing both Amazon and eBay listings, on the whole it's a very stable and reliable platform. I've never had a dropped order or stock issue when mapping across. When I've had issue (such as trying to adjust the eBay template recently) Harryl who I typically chat with has been a great help. My one minor gripe is that setting up delivery options on the eBay side can be a chore, it would be nice if it either used the eBay business policies like some other offerings, or even their own template so you can quickly pick one when setting up a new listing(s). Otherwise, I'm very happy with Codisto and will continue to use it for some time to come.

NSE Imports
United Kingdom
About 1 year using the app
Shopify replied September 24, 2021

Thanks for your review!
We're happy you find our app reliable, and our Customer Support team helpful 😃
I have reached out directly in regards to delivery options on eBay.

Nikki

October 18, 2022

Looks like a great app to replace the ebay app that is being delisted. Jason at Codisto was great in helping me set it up.

Goodrays
United Kingdom
About 1 year using the app
Shopify replied October 24, 2022

Great app to replace the ebay app 😎
Thanks for your review, great news that you have had a very positive experience in migrating from the native ebay app to our Codisto app! Please reach out anytime!

Nikki

May 25, 2022

Really super handy app, great for syncing different market places, easy to use and if there are Questions, the chat function always replies super quick. outstanding service! Special thanks to Jason D. for helping me out so good every time.. Thnks a million

Earasers.Shop
Netherlands
About 1 year using the app
Shopify replied May 26, 2022

Thanks for your review!
Jason will be thrilled with your comments! Glad you have found the app "easy" and yes it's great for multi-marketplace. The support team is available 24/7 please reach out anytime!

Nikki

May 23, 2022

perfect support and easy usability!! When even the support doesn´t know how to solve the problem, they work on it till they have solved it!

être belle Cosmetics
Germany
About 1 year using the app
Shopify replied May 24, 2022

Thanks for your review!
We love "easy usability" 😍 and the Support team will be thrilled with your comments 😎 Please reach out anytime!

Nikki

March 20, 2023

If I have a question about something I'm not sure about while using the app, they are quick to answer and work to resolve the issue.

Perixx UK
Germany
About 1 year using the app
Shopify replied March 23, 2023

Thanks for your review!
We resolve quickly! Just what you need when selling product on multiple marketplaces! Please reach out anytime...

Nikki

June 5, 2019

The app is fantastic as I used it daily to sync my listings between my website and Amazon marketplaces.

Kiarah
United Kingdom
About 1 year using the app
October 1, 2021

The app itself does what it is supposed to do. The 5 stars are for the customer service. Guys you really rock and are super fast in resolving problems!

SEVI Prodotti e Ricambi
Italy
About 1 year using the app
Shopify replied October 4, 2021

Thanks for your review!
We are glad to hear the app is working for you. Our Support Team have an amazing reputation and we're happy to see you have experienced this 😊

Nikki

March 2, 2020

Great app for adding products to Amazon and eBay! Does everything for you and customization isn easy!

DCups
United States
About 1 year using the app
January 26, 2019

There's a learning curve to the app, but it seems to be good so far. Chat support is superb. They helped me out at 2 in the morning! Would recommend.

Anhem
United States
About 1 year using the app
February 20, 2023

Very helpful app for managing multiple channels and very good chat support. They respond quickly and are very kind.

Village Spa & Pools
United States
About 1 year using the app
Shopify replied February 21, 2023

Thanks for your review!
We're so glad you are able to list on multiple channels :) The support team is available 24/7 please reach out anytime!

Nikki