Reviews (1,790)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

May 4, 2019

I used this app to help me put over 6 thousand products on Amazon. They held my hands through it all. I really appreciate everything Codisto did to help me accomplished my goal.

Unequally Yoke Make Scrambled Eggs
United States
6 months using the app
November 23, 2022

Sehr cool um schnell und unkompliziert Listings von Shopify in eBay zu pushen. Eine einfache, hilfreiche und schlanke Lösung um Marktplätze ohne viel Aufwand und Zeit anzubinden. Volle Punktzahl. Danke für den persönlichen Chat Support!

reproca-ebay
Germany
6 months using the app
Shopify replied November 24, 2022

Vielen Dank für Ihre Bewertung!
Wow – eine einfache, schlanke und hilfreiche Lösung! Schön zu hören, dass Sie Ihre Angebote auf eBay übertragen konnten und großartige Unterstützung erhalten haben👍 Bitte kontaktieren Sie uns jederzeit!

Thanks for your review!
Wow- a simple, lean, and helpful solution! Great to hear you were able to push your listings to eBay and received great support👍 Please reach out anytime!

Nikki

October 18, 2022

So far so good. We are simply using it to pass product and variant price, inventory, and orders between Amazon and Shopify.

IronSupports
United States
6 months using the app
Shopify replied October 25, 2022

Thanks for your review!
We appreciate your time to provide feedback on our app, please reach out to our Support Team anytime!

Nikki

July 18, 2023

The best CS ever. She answered all my concerns. She deserves a raise on her rate per hour. Thank you Joy! great work

Designer Watch Shop
United Kingdom
6 months using the app
January 11, 2023

The app works great, and they have excellent customer service. Codisto may be ideal for merchants that manage a large number of SKUs with different eBay categories, they match it with nearly %80 accuracy, and that saves merchants from a lot of work. Needs careful setup if you have different integrators, that can create bad loops easily. Overall, we are quite happy working with them.

MGLRPARTS
United Kingdom
6 months using the app
Shopify replied January 12, 2023

Thanks for your review!
We appreciate your feedback, we can take on any size merchants and If you are unsure on setup please reach out to our support and they will provide a step by step guide.

Nikki

April 5, 2023

Still figuring things out, but so far it looks fantastic. Very advanced tool, but the customer service just rocks!

Book Aid
United Kingdom
6 months using the app
Edited April 16, 2019

Seems like a helpful tech support department, they called me today and will help me with my listings.
:)

discoverclothing.co.uk
United Kingdom
6 months using the app
October 25, 2018

This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.

Masala Pop Store
United States
6 months using the app
Shopify replied March 12, 2019

Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help:

Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist.

Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data.

We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback.

Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback.

Apologies we weren't able to meet your expectations this time.

April 30, 2019

The best eBay app for Shopify. Customer support is awesome. I would highly recommend Codisto to anyone who want to selling ebay with ease.

Quilt Cover World
Australia
6 months using the app
Edited October 1, 2023

So far, it's pretty easy! When I hit a snag, I jump on Chat with Support and get it straightened out quickly! Recommend highly.

Collectors Crossroads
United States
6 months using the app
Shopify replied June 5, 2023

Thanks for your review!
We like easy :) Thank you for your recommendation and please reach out anytime!

Nikki