Reviews (1,790)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

Edited October 18, 2022

Good app, replaces the retiring eBay app very well. Support team (Joy and a few others) were very helpful via live chat in answering all questions and giving tips on how to use it. Thanks!

Cheeky Plant Co.
Australia
9 months using the app
Shopify replied October 25, 2022

Replacing the retiring eBay app very well 😎
Thanks for your feedback - this is great news for all eBay users who want to find their "new" app to sell on eBay. Our Support team is available 24/7 for all your queries and questions!

Nikki

June 12, 2022

Have used Codisto on our previous platform for many years and now moved to Shopify. Their customer service is very good and very fast, always happy to deal with them.

LifeSizeCutouts
Australia
9 months using the app
Shopify replied June 19, 2022

Thanks for your review!
We are happy you chose Codisto to continue your selling journey 😎 Glad our Support team were able to resolve your issues efficiently. Please reach out anytime!

Nikki

June 18, 2022

The app works great for managing 3rd party sales through Shopify and when I ran into an issue, John from customer service helped me out greatly then showed me steps to resolve inventory sync issues in the future.

Wornstar
United States
9 months using the app
Shopify replied June 19, 2022

Thanks for your review!
Great to hear you have had a positive experience using our app!
John will be thrilled with your comments 😎 Please reach out anytime!

Nikki

April 21, 2021

This app helps to consolidate my shops into one spot. Makes uploading much faster. Customer service is great! Quick to reply and they answer all my questions patiently. :)

NicheNoire
United States
9 months using the app
July 13, 2021

amazing customer service and product, highly recommend. The help i received was sufficient and got a response immedtiely. This app allows me to to quickly and easily upload and manage my shopify listings in amazon.

YeahGuy Co.
United States
9 months using the app
March 19, 2019

I use Codisto to manage a very large range of products across four E-Bay geographies plus Amazon. It took a little while to set up because each of the target marketplaces has different requirement, but as of now, I have not found anything that I would like to be able to do that Codisto cannot accommodate.

I would like to specifically mention the grid, it is hugely versatile and makes managing large numbers of listings so much quicker. It is also often possible to automate the population of the fields using coding. Joachim has been of particular help to me with that side of things.

Is the software simple and easy to use ? Whilst there are a couple of minor tweaks which would help and save time, given the scope of the tasks that Codisto performs for me, and the complexity which comes with each marketplace having different requirments for their listings, I think the answer is yes.

When originally searching for software to integrate with E-Bay and Amazon, I looked at quite a few, and Codisto was the only one which resided inside Shopify. Quick updating of data between Shopify and E-Bay/Amazon via the grid was key for us as we have over 10,000 products in Shopify.

Expect to spend some time with setting up the software, and some more time getting to know it properly, but that is the same with any software, and essential if you want it to behave in the way you expect.

With regards to the cost, it is not the cheapest option out there, but neither is it the most expensive. For me it is critical that the software I choose works properly, with the minimum of downtime, and with the minimum of manual interference. Codisto meets those criteria for me.

My personal view is that you really get to feel the benefits of Codisto as your Shopify store expands, and the volume of activity between your Shopify store and E-Bay/Amazon increases. That is when Codisto really started to pay for itself for us.

In summary, very happy with how Codisto performs for us.

Hampshire Models
United Kingdom
9 months using the app
Shopify replied March 19, 2019

Many thanks for taking the time to provide a detailed and helpful review! xox

Edited November 1, 2018

I have been using Codisto for 6 months and generally it is a nice app but for me there were a lot of problems.

The app had a lot of problems listing my items, approximately 30% listed succesfully the other 70% did not. While the support team tried to help me, they could not fix the problem and eventually stopped replying.

--
Update: after having placed this review Codisto came to me and solved most of the remaining issues. Therefore, I have adjusted the rating from 2 to 5 stars, so thank you.

LOZ-Blocks
Netherlands
8 months using the app
Edited April 28, 2022

This is a great app!
It's easy to use, and they offer amazing customer support.
Highly recommended!! Jason D mapped our handling time from our shopify meta fields to ebay in no time! Best Service ever!

batteriesnaccessories.com
United States
8 months using the app
Shopify replied February 16, 2022

Thanks for your review and your great recommendation!
Easy and amazing! We'll take that every day 😎
Please reach out anytime!

Nikki

June 24, 2022

Best app i could ever get help from, The support team is friendly go up and beyond to solve your issues. Highly Recommend

KingWood Clocks Décor & More
United States
8 months using the app
Shopify replied June 29, 2022

Thanks for your review!
And your recommendation 😎 We're so glad you have had a positive experience, please reach out anytime!

Nikki

June 4, 2019

After searching for a good tool for this job - I found codisto. Take your time to get all the fields correct and its a breeze - realtime all the time and great to update. Just spend some time at the begining to save legwork after initial sync. great app

www.remixd.co.uk
United Kingdom
8 months using the app