Reviews (1,965)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

February 20, 2020

I love this app. I needed to have different prices on Shopify, eBay, and Amazon and this worked perfectly. Also, it sends all my orders to Shopify so I can delete the Amazon Sales Channel and the eBay Sales Channel.

woodshopbits.com
United States
18 days using the app
November 29, 2022

I'd used another app to sync my products to eBay for years, the app was retired and I went in search for another way to get my products on the eBay platform. After looking at other apps I decided on Codisto. As with everything there is a learning curve. The support team has been terrific in guiding me through the steps I need to get products listed and keep them listed. Their response is fast and they have stuck with me to make sure I understand and even added a column to make things easier for me. I recommend!

Hampton Court Essential Luxuries & The Lavender Shop
United States
18 days using the app
Shopify replied December 1, 2022

Thanks for your review!
And thank you for your recommendation! 😎 Really glad to hear you have had a positive experience with our support team. They are available 24/7, please reach out anytime!

Nikki

Edited March 29, 2021

la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado
nos ha solucionado la vida con Amazon

NaturalKirei
Spain
17 days using the app
August 10, 2023

Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is.
5 stars for him. 10 stars if I could
****BUT***
This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix.
The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching.
Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.

An Intimate Affaire
United States
10 months using the app
Shopify replied August 14, 2023

Thank you for your feedback,
We have had so many merchants that have had a positive experience, it is disappointing to hear you have not.
Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface.

Nikki

August 31, 2023

As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.

Meliana Style
United States
17 days using the app
Shopify replied September 4, 2023

Thanks for your review!
Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime!

Nikki

Edited October 14, 2020

There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.

Octopus Denmark
Denmark
About 1 year using the app
June 14, 2020

Real time inventory synchronisation between all marketplaces is amazing. The Codisto app is excellent, and the support staff and customer service is EXCELLENT

Claire Giles Greetings Cards
United Kingdom
17 days using the app
January 27, 2023

Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.

Biloxi Bicycle Works
United States
About 1 year using the app
July 3, 2019

Easy to use. Good for individual items on Amazon. For variants unsuitable, because texts are not customizable. Unsuitable for Ebay because legal texts are not safe.

Der Werkzeugmeister
Germany
About 1 year using the app
December 13, 2022

Love it so far! Incredible customer service. Would definitely recommend. They spent quite a bit of time helping move my inventory to the ebay sales channel.

Fabric Bistro
United States
17 days using the app