Reviews (1,792)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

March 16, 2020

I love this App. I always had difficulty with my listings, but now it's simplified taking a lot of stress out of the process. The support is excellent.

PickAProduct
South Africa
11 days using the app
March 25, 2022

Easy to use software. Great customer support! I would recommend it to anyone seeking one app for these major integrations.

ogginondomani
United States
11 days using the app
Shopify replied March 27, 2022

Thank you for your review!
What a great recommendation, easy to use and great support! 😎 Please reach out anytime.

Nikki

October 17, 2022

supporting staff
very very hardworing
codisto is best app
m really enjoy to run this app
my most cliebts have this app

La Kasamina
Italy
10 days using the app
Shopify replied October 24, 2022

Thanks for your review!
Great to hear you love the app and have had a positive experience with the support staff. Please reach out anytime!

Nikki

July 4, 2019

Easy to use and set up. The spreadsheet format is quite intuitive. Very powerful when used with metafields. Great, helpful support with very quick replies.

First Ever NBL
Australia
10 days using the app
Edited February 12, 2021

Started using the app for eBay was than looking around to remove unneeded apps and decided to use also Google Shopping. Was not a good idea, categories to be imported from the Support as first they where not there and than after a week they disappears again. Because I m selling products made too my specifications it's very important for me to have the attribute identifier exists, as this products do not have Grin or other identifier. Support was not really helpful just said that's not needed. As I provided Google Shopping help pages with details that show it's needed I did not get an answer anymore. Ok I fixed it now and decided to remove codisto and after a day using the old app again I can see a jump in revenue. Update: now after writing this review I got within less than 24 hours an Email telling me that the missing google shopping categories are now available and that the "Identifier exist" attribute would be not needed as there was no error returned from google. To the product categories I'm surprised that nearly 2 weeks nothing was done and now in 24 hours. In regards to the Identifier Exists I have clearly seen on my conversion rate that this field seems to be needed and it was even shown on a page the codisto support provided me with, in shopping you might not get a message when products only limited approved.

Kimi's Beauty Shop
Ireland
10 months using the app
May 22, 2023

wicked, was a really good experionece with jo b, helped me out a lot and i know know what i am doing,

Steve Crosland's Books
New Zealand
10 days using the app
Edited March 1, 2019

This app is good if it works, saves soo much time importing to eBay. However it does really need to be looked at in terms of upgrading.

Leefed
United Kingdom
8 months using the app
February 24, 2022

By far the best customer support on the internet!! Extremely helpful and knowledgeable of the product. I would recommend this company anytime any day!!

Rose Rock Coffee
United States
9 days using the app
Shopify replied February 24, 2022

Wow! Thanks for your review 😁
The best customer support on the internet - we will take that every day! We are so glad we could help and happy to have you on board.

Nikki

October 25, 2018

This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.

Masala Pop Store
United States
6 months using the app
Shopify replied March 12, 2019

Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help:

Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist.

Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data.

We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback.

Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback.

Apologies we weren't able to meet your expectations this time.

June 25, 2021

So far I've got the free trial but I contacted many times the supporting and it's really helpful, they answer quickly.
The Sync with Amz it's a bit complicated but it's not impossible due my products.
Great App

Sudrise
Italy
9 days using the app