Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

October 10, 2020

Still very new to this app but just loaded it a day or so ago and have successfully linked my first few products from Shopify to my Amazon Seller account. The app and workspace is pretty intuitive and I was able to set up most of it even before I watched the how to videos. I've since gone back and they were helpful. I did have to reach out to support to solve an issue I could not figure out and Harryl responded quickly and helped me resolve several issues quickly with a combination of support behind the scenes and with some helpful links for other description challenges. It's still early but I'm very pleased with my initial experience!

erda life
United States
4 days using the app
April 30, 2024

Rain was awesome!

charcoalcowboys
United States
About 5 hours using the app
October 2, 2017

VERY Impressed!

Work is done inside of shopify site (not the other way around) Orders generate on shopify and feedback is automatic.

They have some templates & themes, I just used the basic template and it's working great for me.

I would strongly recommend this for anyone who wants to list their Shopify inventory on eBay.

Skyjems
Canada
4 days using the app
November 25, 2022

Fantastic customer support and knowledge. Best integration system I have used for Amazon/eBay! Look no further!

AMARINESUPPLY
United States
4 days using the app
Shopify replied December 1, 2022

Thanks for your review!
We're happy that your experience has been a positive one and long may this continue 😎 Please reach out anytime!

Nikki

December 14, 2023

User friendly app and excellent customer service!

Trifora Wellness
Australia
4 days using the app
July 31, 2023

Nice idea but it simply doesn't work. Looks like Shopify have bought an app and haven't done any work on integration. Could be great but needs a complete redesign and massively simplifying.

Newton Equipment
United Kingdom
4 days using the app
January 10, 2023

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

Makenna’s Threads
United States
4 days using the app
Shopify replied January 12, 2023

Thanks for your feedback
We understand you did not have a great experience and we accept this. We are now implementing changes to make the process more robust and highlight areas of significant change. This is rare and we have many merchants who are very successful and selling on eBay.

Nikki

November 13, 2023

BIG SHOUTOUT TO JAE SO PATIENT AND HELPFUL I LOVE THIS APP

IR0ZE
United States
4 days using the app
February 1, 2024

There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.

Super Bakery
United States
3 days using the app
September 17, 2018

As a UK based small e-tailer, integration on to these major platforms is a must. This sits seamlessly onto your store. Initial teething problems are being addressed by probably the best customer service I've come across to date while using Shopify. Well done to all concerned!

My Chi and Me
United Kingdom
4 days using the app
Shopify replied March 12, 2019

Thank you for your kind comments about our level of support - it means a lot to the team that try so hard on support! xox